Los recepcionistas son fríos y poco atentos, no te dan opciones , en caso de que ocupes servicios adicionales, tales como servicios extras de envío de medicamentos. Y pedir taxis, ubers, etc. El servicio poco profesional de los meseros y mala actitud. Los alimentos no son buena calidad y luego, si pides algo te responden, no hay no han comprado.
This hotel was so safe to have my family over we love the service and installations crew and it was covenant to apple we across the street and more!! My family was plesent and happy thanks Hilton always the best service!
The staff was very nice and friendly and knowledgeable. The rooms are very basic for the price. Also, there was a broken light in the room. They put the vanity mirror in a weird location that was too high to use. The pool and hot tub were located on the roof and are beautiful but the pool heater was broken so it was too cold to swim in the pool. Also, the hot tub was dirty. I did complain to David and he tried to have maintenance fix the hot tub and get it cleaned. The restaurants breakfast was all right. It was not good or bad. The bar was OK but they didn’t know how to make certain drinks. The hotel is placed in probably one of the best locations but the hotel needs a lot of work. Also, the website said that they had an executive lounge, but they did not.
Nice big and clean rooms and soft beds. Nice and quiet during the week but on friday there was a party in their event room on the ground floor. We stayed on the third floor and we were not able to sleep because of the music. It did not stop until 2 am at night. The next morning someone locked themselves into our room at 8 am, I assume it must have been housekeeping, but it was really inappropriate to wake us up and lock themselves into our room that early in the morning, especially considering that we were checking out later that same day...
It's an okay hotel, quite a bit dated and would desperately need some refurbishment - but good enough for a quick one night stay. The location is a bit out of the city, far from most restaurants / malls but there's free parking included in a private garage.