ゲゲストLocation was great. Right next to the metro station, although the entrance is a little hard to find the first time. Very close to a lot of the main attractions. I had a river view and it was great, but a weird choice - the large window is in the bathroom. You can barely see it from the room itself, but when you're on the toilet you're on full view to the world unless you close the curtains.
However, I was pretty disappointed by this hotel. From most of the other reviews, you get the impression this is newly renovated and very clean. It's not. There's black mould all around the sink and on the wallpaper behind the sink. There's orange mould in the shower, the grout work in the shower is badly cracked and missing in places, so who knows how much leaks to the floor below. There's weird stains on the curtains. As a guy with very short hair, travelling alone, when I find several long black hairs on the floor, I know they're not mine and the place wasn't cleaned properly. They charge 30元 to use slippers, so I decided to use my socks. Bad decision. Within a day, they were the dirtiest I've ever seen socks. The projector (right above the bed) has so much dust on it, it's obviously never been cleaned since it was installed. The place is well overdue a deep clean.
But that's not even the worst of it. Fundamentally, there is no sound proofing at all in this hotel. The room door allows quite a lot of light in from outside, so obviously it's not going to be very soundproof. But this was BY FAR the loudest hotel I've ever stayed in. People getting food deliveries at gone midnight the first night, the second night was relatively quiet. The third night, starting at midnight the couple next door were ”enjoying themselves” and you could hear everything. I presume so could reception, as there was loud music coming from that direction but I didn't go out to investigate. That stopped at 12:30, and a bit later so did the music, and then at 1am, that same guy started watching TV very loudly. At 1:20 I sent a message to the ”24-hour front desk” Wechat to complain. That didn't get answered until 8:30 the next day, when I got a terse message basically saying ”well done! you handled that well.” What I'd done was at 1:35 when reception still hadn't done anything, I knocked on the door and asked him to turn it down. The next night, he was at it again - TV until 2am, but a bit quieter this time, but there was still no sleep opportunity because the room next door was watching TV until 4am. And just to make sure you can't catch up sleep in the morning, the cleaning Ayi starts banging around at 9am. Remember, you can hear absolutely everything anyone is doing in this place. The wifi is right above the bed too, and has bright lights on all the time.
Oh, and facilities. I chose this hotel over others in Chongqing because it advertised guest laundry. I asked about that - she said it was on floor 31. Well the lift that services the hotel doesn't go to floor 31, so you have to go all the way down to ground floor and catch a different lift back up again. When I got there, it seemed to be a music recording studio or something, not a hotel, and they were very surprised a hotel was sending anyone there. When I explained some more, eventually he showed me to the room with a washing machine - but it was just that - a basic washing machine, with no drying facilities, no space to dry things, and seemingly they weren't really sure if I was allowed to use it, so in the end I didn't bother and had to re-use clothes for a second day during my stay in Chongqing.
As I said, the location is great, but there are several other hotels in this building, each having a floor. Personally, I'd try any of them before this one.
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