ホテルからの返信: Yth Ibu Vina, Terima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Anda menikmati fasilitas dan kenyamanan selama menginap di ibis Styles BSD City. Kami selalu berusaha memberikan pengalaman yang menyenangkan dan memuaskan untuk para tamu, mulai dari kebersihan, kolam renang, gym, hingga sarapan yang lezat. Semoga kami dapat menyambut Anda kembali dalam waktu dekat!Salam,Fauzul Adhim N.AGeneral Manager
ホテルからの返信: Dear Valued Guest,Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you faced with the check-out timing and the disruption during your prayer. This is certainly not the level of service we aim to provide.We deeply regret that there was a lapse in communication regarding your late check-out request. Your comfort and respect for your personal time are very important to us, and we will address this issue with our team to ensure better coordination in the future.Please accept our sincerest apologies for any disturbance caused. If there is anything else we can do to make amends or if you have any further concerns, please do not hesitate to reach out. We hope to have the opportunity to serve you better in the future at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager
amirul
スーペリアルーム(ダブル)
宿泊: 2024年12月
家族旅行
4件の口コミ
4.7/5
素晴らしい
投稿: 2025年1月10日
Located in Serpong, the hotel is far from bustling of a city thus gave you a serene stay here. Were greeted by Nining who processed my check in fast and hassle free.
We were awed with the room with its design. Likewise for the toilet. We had a room with unblock view, overseeing the flyover across the hotel.
The hotel also provided room service 24/7, making you accompanied with food whenever you are hungry at night.
The breakfast was decent. Not really sure if the menu is rotated as we only had 1 night stay in this hotel.
翻訳
6/11
Amielia Pang
スーペリアルーム(ダブル)
宿泊: 2024年12月
一人旅
20件の口コミ
5.0/5
とても素晴らしい
投稿: 2025年1月12日
Brand new hotel located near AEON Mall, need to grab a car to the mall but very near. Great hotel with extremely clean rooms. The room is spacious with a very nice bathroom with all the amenities you need.
翻訳
匿名ユーザー
スーペリアルーム(ダブル)
宿泊: 2024年11月
出張・ビジネス
22件の口コミ
4.7/5
素晴らしい
投稿: 2024年12月8日
Hotel is clean and nice , staffs are friendly and willing to assist you
翻訳
ホテルからの返信: Dear Valued Guest,Thank you for your kind review! We’re delighted to know you found our hotel clean and nice, and that our friendly team was able to assist you during your stay.Providing a welcoming and comfortable experience is our top priority, and your feedback motivates us to keep up the great work. We can’t wait to welcome you back soon!Regards,Zainul BaharGeneral Manager
Maylissha
スーペリアルーム(ダブル)
宿泊: 2024年10月
カップル・夫婦での旅行
9件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年12月15日
Very clean and tidy, staff are friendly and helpful, very close to BSD area.
翻訳
ホテルからの返信: Dear Mrs. Maylissha,Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you found our hotel clean and tidy, and that our friendly and helpful staff made your stay enjoyable.Our location near the BSD area is indeed one of our highlights, and we’re glad it added convenience to your visit. We look forward to welcoming you back for another delightful stay soon at ibis Styles Serpong BSD City!Regards, Zainul BaharGeneral Manager
ゲスト
スーペリアルーム(ダブル)
宿泊: 2024年9月
出張・ビジネス
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年10月31日
Great stay at Ibis Styles BSD, brand new design and super clean 🫶
翻訳
ホテルからの返信: Dear Guest User,Thank you for your positive review! We're delighted to hear that you enjoyed your stay at ibis Styles Serpong BSD City. Our brand-new design and cleanliness are top priorities to ensure every guest's comfort. We look forward to welcoming you back for another wonderful experience in the future!Regards,Nanuk Haryanti Operations Manager
KevinLiau
スーペリアルーム(ダブル)
宿泊: 2024年7月
出張・ビジネス
15件の口コミ
4.2/5
とても良い
投稿: 2024年10月7日
I had a great stay at Ibis Styles Serpong BSD City. The room was clean, spacious, and well-furnished with modern amenities like fast Wi-Fi and a comfortable bed. The staff was friendly and efficient, and the check-in process was smooth. I especially enjoyed the luxurious rainfall shower and the tasteful room decor. The hotel’s location is perfect, with easy access to entertainment and dining options. Overall, a fantastic experience—highly recommend for both business and leisure stays.
翻訳
ホテルからの返信: Dear Kevin Liau, Thank you so much for your wonderful review! We are delighted to hear that you had a fantastic stay at ibis Styles Serpong BSD City. It's great to know that you appreciated the clean and spacious room, modern amenities, and the comfortable bed. We're also glad you enjoyed the luxurious rainfall shower and the tasteful decor.Our team works hard to provide friendly and efficient service, and it's rewarding to hear that your check-in experience was smooth. We agree that our location offers convenient access to entertainment and dining options, making it ideal for both business and leisure stays.We truly appreciate your recommendation and look forward to welcoming you back in the future!Regards,Fazul Adhim N.AGeneral Manager
匿名ユーザー
スーペリアルーム(ダブル)
宿泊: 2024年10月
一人旅
17件の口コミ
4.7/5
素晴らしい
投稿: 2024年11月30日
The hotel is great overall, probably because it is still new. The design is modern and simple with a bit of contemporary art touches in some areas. The room has a decent size and they provide these little bolsters to suit the Indonesian culture, which is nice. The hotel facilities are decent, the gym has the necessary exercise equipment. The swimming pool is nice though a bit small. They also offer quite a variety of food for breakfast and in-room food service. Location is also nice, there is a restaurant next to the hotel and just a walk away from The Breeze. Overall, it is slightly beyond my expectation of what I thought of ibis hotels. The only downside is the hotel lobby that is a bit far and inconvenient to get to from the car park area, though they try to compensate this by having a buggy car to send you from the lobby to car park (not the other way around).
翻訳
ホテルからの返信: Dear Valued Guest,Thank you for sharing such a detailed and thoughtful review of your recent stay with us. We’re thrilled to hear that your experience exceeded your expectations and that you enjoyed our modern design, comfortable rooms with Indonesian-inspired touches, and well-equipped facilities.It’s wonderful to know you appreciated our breakfast variety, in-room dining options, and the convenient location near The Breeze and nearby dining options. Your kind words motivate us to continue delivering a high standard of service and hospitality.We apologize for the inconvenience regarding the distance between the lobby and the car park. We appreciate your understanding and will take your feedback into consideration as we continuously look for ways to enhance our guests’ experiences.We hope to welcome you back for another pleasant stay in the future at ibis Styles Serpong BSD City!Regards,Zainul BaharGeneral Manager
ゲスト
スーペリアルーム(ダブル)
宿泊: 2024年5月
出張・ビジネス
11件の口コミ
3.7/5
投稿: 2024年7月5日
Smell of paint but nice staff
翻訳
ホテルからの返信: Dear Valued Guest,Thank you for your feedback. We apologize for the inconvenience caused by the smell of paint during your stay. We appreciate your understanding as we work to improve our facilities and will strive to minimize any disruptions in the future.We’re glad to hear that you found our staff to be nice, and we will make sure to share your kind words with them. Your satisfaction is important to us, and we hope to welcome you back for a more pleasant stay at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager
Billy
スーペリアルーム(ダブル)
宿泊: 2024年2月
家族旅行
1件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月12日
Good recomend and helpful
翻訳
ホテルからの返信: Dear Billy,Thank you for your kind words! We're glad to hear that you found our recommendations helpful. We look forward to welcoming you again soon at ibis Styles Serpong BSD City!Regards,Nanuk Haryanti Operations Manager
anindita
スーペリアルーム(ダブル)
宿泊: 2024年3月
家族旅行
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年4月27日
Bagus
翻訳
ホテルからの返信: Yth Anindita,Terima kasih atas ulasan positifnya! Kami senang mendengar bahwa Anda puas dengan pengalaman menginap di ibis Styles Serpong BSD City. Kami berharap dapat menyambut Anda kembali di kesempatan berikutnya!Salam,Fauzul Adhim N.AGeneral Manager
ゲスト
スーペリアルーム(シングルベッド2台)
宿泊: 2024年2月
友人との旅行
12件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月12日
Nice hotel, comfortable, accessible, get a discount from Trip also
翻訳
ホテルからの返信: Dear Guest User,Thank you for your feedback! We're glad you enjoyed your stay and took advantage of the Trip discount. We hope to welcome you back to our hotel soon for another comfortable experience at ibis Styles Serpong BSD City!Regards,Nanuk HaryantiOperations Manager
HW688
スーペリアルーム(ダブル)
宿泊: 2024年6月
家族旅行
9件の口コミ
4.5/5
非常に良い
投稿: 2024年8月23日
very friendly staffs and good breakfast
翻訳
ホテルからの返信: Dear Mr. Wijaya,Thank you so much for your kind words! We are delighted to hear that you enjoyed our breakfast and found our staff to be very friendly. Your positive feedback encourages our team to continue delivering exceptional service.We look forward to welcoming you back soon at ibis Styles Serpong BSD City!Regards,Fauzul Adhim N.AGeneral Manager
Su Wen
スーペリアルーム(ダブル)
宿泊: 2024年3月
家族旅行
5件の口コミ
4.5/5
非常に良い
投稿: 2024年4月28日
Very nice hotel. Quite spacious room.
翻訳
ホテルからの返信: Dear Su Wen,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay and found our rooms spacious. We strive to provide a comfortable experience for all our guests and look forward to welcoming you back soon.Regards,Fauzul Adhim N.AGeneral Manager