The ladies at reception are second to none! Unbelievably helpful! I forgot to call ahead to say I’d be arriving after hours, I was a bit panicked. Got here and called the after hours number and Jess couldn’t have been more helpful. She had already sorted out our key. Next day I cut my finger.. again the ladies gave bandaids for me, then I tried to wash and dry some clothes but I think the washer didn’t work because our clothes were still very wet. Did two loads in the dryer and it still wasn’t dry so the ladies at reception took my clothes and popped them in their own dryer. Just SO helpful! Cabins are clean, beds are super comfy and have what you need. Facilities are SO clean. Bbq area was spotless, pool area was spotless. Just a lovely experience. Thank you!
This motel is located just off the motor way in Penrith. Walking distance to eateries, bar and shopping. Short taxi ride to the train station where you can catch a fast train to the city. Staff very helpful and rooms spacious and clean. Had all I needed plus more and would definitely recommend it to anyone.
Stayed at the hotel as part of a conference taking place in the adjoining function centre. The hotel is modern and smart, being so new it punches well above its weight for anything else on offer in the area. Arrival was quick and efficient, customer service throughout the stay was always courteous without being over bearing. Rooms are beautifully laid out with high quality fittings and fixtures. IT was great with high speed internet in the room and throughout the venue. The free car parking and easy access up to the lobby was a real plus, particularly with how much parking can be across sydney. If you're not looking to eat in the hotel there are a range of restaurants around, along with a Westfield shopping centre. There's not a lot more that could be done with such a great hotel and stay, well done Accor and Pullman. I would highly recommend this hotel for couples, professionals and families, give it a go you won't be disappointed. Also worth noting if you plan on exploring the Blue Mountains this hotel gives you a great base, with a shorter drive than coming from the CBD.
Spotlessly clean Professional, friendly and obliging staff / management Quality fit out Convenient location Quiet For some inexplicable reason I have to use 200 characters when I have already said all I want to and cannot give this place a bigger wrap than I have. Go figure