On a positive note the staff are very friendly and accommodating. BUT many campers show no respect and allow their children to run wild around the park. Both adults and children just walk through other campers sites. Its very dirty caused mainly by previous campers leaving bits of rubbish on their site, I picked lots of items such as bottle tops, bits of plastic etc. I found dirty nappies and discarded underwear on the floor in the gents. We have stayed in many parks but this is a first that we have left early and asked for a refund which was given. We will never go back.
Stayed in connected suites with our family recently. Staff very friendly and helpful throughout from reception through to the housekeeping staff. The walk through to Samurai beach takes about 20min , half of which is along sand track which is well used by trail bikes and 4WDs so good to keep small children close. The beach itself is a bit open and is legal naturist beach and together with the 4WD traffic not a great place to hang out with kids. The park itself is quiet and well maintained. There were only 4 BBQ hotplates but was no problem getting access to one while we were there. The koala tour was quite interesting and were able to see a few sleepy koalas in the trees.. The onsite cafe is good for a morning coffee but otherwise offerings were quite limited. The rooms were comfortable, modern and clean and provided a comfortable sleep. They are equipped with TV which we didn't get around to watching. The kitchenette is very basic with just a fridge, microwave and toaster. There is no hot plate or sink although basins are provided for washing up for a bit of the camping experience . A little over priced for the quality but still quite comfortable and good to know some of fee is going to help the koalas . All in all family enjoyed ourselves and was a good base for exploring the area.
Stayed at the Mantra for family birthday celebrations at the bowls club and the golf club. It was a two minute drive to either of them. Shops were a 5 minute walk away. We had a 3 bedroom apartment which was well resourced. It was a particularly cold weekend and we are from Queensland, morning 6 degrees feels like minus 1! The apartment had a reverse cycle aircon in the lounge area but not in any bedrooms. We requested a heater and were supplied with one but I believe they should be standard at least in the main bedroom. Reception staff were great.