Hotel facilities were great. Rooms are clean, the maids are friendly and helpful each day. Some staff need some training in customer service - it was hard to find a member of bar staff who made us feel welcome. Bar staff at the terrace especially - we felt like a burden every evening so we started going out to different places. Ski and boot hire on the first day was a circus! Much more coordination needs to be done between staff as our whole group was made to feel uncomfortable and problematic (not sure if this is wholly the hotel’s fault). But this wasn’t a great experience and none of the reps really knew what was going on either. Food is good - lots of fresh choice. Spa is great - lovely woman on reception who is so welcoming every day. Overall good, but I feel that when spending money on a nice hotel, customer service needs to be a priority - I’ve had my drink slammed in front of me and eyes rolled a few times this week!!
旅先の様々な魅力を発見したいお客様に、ホテル ブレザは最適です。ホテル ブレザは、ビジネスでもレジャーでも、ボロヴェッツでの快適な滞在をご提供いたします。Borosportや“Pesako” Eco trail、Uchebna Baza Borovets-NSA Vasil Levskiが付近にあります。館内の様々な施設で、有意義にお過ごしいただけます。ボロヴェッツの当施設には、駐車場が併設されています。
ゲゲスト2023.02.18
Seen some negative reviews on here. I’d just say it’s good value. If you’re looking for 4/5star this aint for you. If you’re looking for somewhere comfortable to sleep and are happy to eat basic Bulgarian food. then jump in. Stayed with my 11 year old son, he was happy enough (using his mobile data, the wifi is poor), ate the food without too much fuss. Staff were pleasant and kind. Would stay again. Might forgo the halfboard, and just eat out for dinner. Although for the money it was nice to have the choice.
慌しい一日の終わりには、ホテル エーデルワイスでおくつろぎください。ホテル エーデルワイスは、ビジネスでもレジャーでも、ボロヴェッツでの快適な滞在をご提供いたします。付近のエリアは、Lift Martinovi Baraki (Borosport Ad)やCamping Borovetz、Skying School of Hotel Samokovなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ボロヴェッツの当施設には、駐車場が併設されています。
慌しい一日の終わりには、ホテル エーデルワイスでおくつろぎください。ホテル エーデルワイスは、ビジネスでもレジャーでも、ボロヴェッツでの快適な滞在をご提供いたします。付近のエリアは、Lift Martinovi Baraki (Borosport Ad)やCamping Borovetz、Skying School of Hotel Samokovなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ボロヴェッツの当施設には、駐車場が併設されています。
ゲゲストHotel facilities were great. Rooms are clean, the maids are friendly and helpful each day. Some staff need some training in customer service - it was hard to find a member of bar staff who made us feel welcome. Bar staff at the terrace especially - we felt like a burden every evening so we started going out to different places. Ski and boot hire on the first day was a circus! Much more coordination needs to be done between staff as our whole group was made to feel uncomfortable and problematic (not sure if this is wholly the hotel’s fault). But this wasn’t a great experience and none of the reps really knew what was going on either. Food is good - lots of fresh choice. Spa is great - lovely woman on reception who is so welcoming every day. Overall good, but I feel that when spending money on a nice hotel, customer service needs to be a priority - I’ve had my drink slammed in front of me and eyes rolled a few times this week!!
ゲゲストSeen some negative reviews on here. I’d just say it’s good value. If you’re looking for 4/5star this aint for you. If you’re looking for somewhere comfortable to sleep and are happy to eat basic Bulgarian food. then jump in. Stayed with my 11 year old son, he was happy enough (using his mobile data, the wifi is poor), ate the food without too much fuss. Staff were pleasant and kind. Would stay again. Might forgo the halfboard, and just eat out for dinner. Although for the money it was nice to have the choice.