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Arrived at 1510 hrs, check in is 1500hrs. We were given room 215, as we opened the door, we saw dirty dishes, unmade bed, towels on bathroom floor. Returned to reception, they apologised and gave us room 212. I thought maybe a room upgrade or a complimentary drink at the bar would have been a nice gesture for their mistake. However, we weren't offered anything. Room 212 was clean and well presented with a balcony over looking the park. The superkingsize bed was so comfortable. Lovely toiletries, fluffy towels, robes and slippers. Complimentary sparkling and still water in the mini bar. Nespresso coffee machine in the room and a good selection of teas. We enjoyed the pool, sauna and jacuzzi. Had a couple of drinks at the bar, €32 for 1 gin & tonic and 1 bacardi and coke. Bar service was swift, friendly and professional. We didn't eat at the hotel. We walked through the park to the town, very handy. Check out time is 1200 hrs which is great. I feel that reception staff weren't very friendly, I think there may have been staff training going on.

Correct sauf un manque de monnayeur pour les boissons même à l’accueil Campanile pas de pièces. Dommage. Surtout un dimanche PM. Par contre emplacement est idéal. Belle région entre montagne et mer.Béarn et le pays basque.

Bon accueil et côté propreté Excellente . Très bonne isolation car nous n'avons entendu aucuns départs alors que le parking était complet. Concernant le petit déjeuner nous ne l'avons pas pris car nous étions de mariage

I stayed at this hotel very briefly for just one night in January 2024. It's on a quiet street, close to restaurants and stores. The train station is maybe a 15-minute walk. Staff was friendly, room was clean, wifi was fine, bed was comfy, bathroom had lots of hot water, a soap bar and a small shampoo bottle. It's in an older building so for example, you have to be careful because of the dormers and the window was very old and worn. Price was fine. I would stay here again. The boulevard overlooking the mountains is just about three blocks away often some beautiful views.

The hotel is quite centrally located, within 5 min you are at the boulevard des pyrenees. The rooms are quite small, butte fairly well equipped and maintained. We had a room on Level 4 and had a beautiful view to the pyrenees-mountains (similar to the view from the famous boulevard). The parking space is relatively limited and you should reserve a spot beforehand. But two public parking-garages are within 5 min walking distance. The staff was very friendly and is very supportive. We had a serious issue with our car, and the receptionist coordinated all the required activities. Many thanks for that. All in all a clear recommendation. We will definitely return.

J ai réservé cet hôtel du Jeudis 5 décembre à ce matin 9 décembre ,or hier soir en rentrant le lit semblait être fait ..mais quand j'ai ouvert le.lit..surprise c'était fait n' importe comment.Le drap de dessous était mal mis et tout chiffonné..j en ai fait part ce matin à l 'accueil...qui n en avait rien à faire..donc je le signal car c 'est pas Professionnel du tout.!