オルジャーテ・コマスコの人気ホテルを探す

We have been to Tenuta L'Annunziate several times before but would not return any longer. We usually reserve directly through the hotel site but at this occasion, our friend had done the booking with *******. It's not clear when booking through ******* that the wellness centre is not included but we had to pay 60 Euros per person for using the sauna/pool for 4 hours. This is ridiculously expensive and we did not go for the wellness centre. My partner and friend arrived before me and when entering the hotel with my luggage, the reception started shouting that the second person should be registered and that a supplement should be paid (while we had booked a double room). The way how the reception manager was raising her voice to us (and we remained very calm...) was simply not acceptable. When receiving the bill, they first wanted to charge 100 Euros per night for the supplement. After complaining, they reduced this amount by half. It gives unnecessary stress. The rooms have now become outdated. The matrass is no longer good and the pillows are rock hard. The hotel has also become extremely economical with shower gel and other utilities. On the positive side, the breakfast is very good. The restaurant is also very good but ordering à la carte is probably not a good option (very expensive for very small portions). Overall, with the most latest experience, I would definitely not return to Tenuta L'Annunziata. I understand now why their ratings (on Tripadvisor and other booking sites) have decreased a lot.

This place is absolutely incredible. The staff are so so nice and so accommodating we ended up extending our stay for 5 days because we loved it so much there. It’s an old estate so it’s beautiful and I have the best gnocchi I’ve ever had in my life at their restaurant. I think this is my favourite hotel ever. Highly highly recommend this place if you need somewhere in the como region

ホテルのチェックインは非常に正式で、継続はほとんどありません。13時前に到着したばかりで、すぐに部屋に入ることを拒否され、ホテルは完全に表示されていませんでした。さらに、少しの柔軟性が私たちを速くします!駐車場(カバーと部屋の前、対応する部屋番号)と朝食に住んでいます。私たちの部屋のサイズは20メートルです。装飾者はいくつかのロマンチックなキッチンを選びました。ベッドの層、重いカバー、ドアとベッド、金色の鏡、壁に巨大な鏡、壁にいくつかの形があります。快適なレベルでは、間接照明、電子照明とパフォーマンスの気候、中型テレビ画面、大きなテーブル、ミニバー、広い機能水室、大きな快適なゴールデンベッド–全体的なネット–ビジネス地区に近い。マイナスポイント;コムからの距離(15 km)–部屋の割り当てはあまり柔軟ではありません–非常に基本的な朝食、4つ星。ドリームホテルに登録します8/10。

Excellent location and great staff .Receptionists were well prepared for any questions.Simply Brilliant. Such a Cleaned place is Hotel Cruise.

物事はスーパーベです!あなたがストレスを感じても、フロントデスクの人々は超プロフェッショナルです。彼らは余分なマイルに行くことで問題を解決する方法を考えています!そのようなサービスに感謝します!だから読者は彼らに親切にしてください!朝食とベッド/部屋/トイレ/フォヤはとてもきれいです-それは本当に大きなプラスであり、ベッドは本当に快適です。モダンなレトロな超クールなトイレにはビデがあり、石鹸は安価な石鹸の1つではありません。イタリアンエスプレッソをチェック! それは良いし、ミニカップケーキ、新鮮な異なる果物、新鮮なヨーグルト(乾燥スポットなし)とサラミは顕著です。ロビーと仕事旅行者やガジェットを充電したい若い子供のためのモダンなデスクでチェックイン... Wifi:問題なし 良い休息 :)

Highly recommend DO NOT BOOK that horrible hotel! There are much better accommodations around. 03.09- 04.09 Me & my boyfriend paid 230 euros for one night's stay in that hotel (COMO) The receptionist (Cristian) said the policy of the hotel obliges us to pay the whole amount for accommodation while check-in. So we did. I paid the whole amount in cash. The next day 04.09 hotel charged me again the same whole price for my stay by using my card details. I called reception, and Claudia told me that she will call me back, but she never did, she left home without telling any colleagues about my problem. I called reception again the next day and Claudia when she heard that it's me she said that I have to wait for an answer. I asked her how long because I need my money and I want to know when will I have it back, but she dropped the phone! DROPPED THE PHONE! So I don't even know what to do, it is super humiliating to face such an attitude, should I bag the hotel to get my money back?! They do not reply to the emails, do not call me back, or hang the phone if I call. I don't want to go to the police, but what else can I do?! The hotel in Como and the hotel in Milan have two different owners, so even in Milan, they said that they can not do anything to help me. It's the first time in all my travel experience I face such rudeness and unprofessionalism. Apart from that, we did the checkout at 11.15, so we were 15 min late. The receptionist (Claudia) charged us 15 euros (1 euro per minute) for the late checkout. More of that, she insisted that I should pay as well for the late checkout for the other guests, that Im not related to! Because we booked our rooms at the same time for her it means that we are friends and I will pay for them as well! I couldn't do anything since she had my card, I was obliged to pay. The other guests, paid for their rooms separately, with another card, but Claudia still charged me those 40 euro! That is unacceptable! I was very mad, so I told Claudia the trough ”That is the worst hotel I had ever stayed” and Claudia replied, ”YOU ARE THE WORST CUSTOMER EVER”. Apart from all that, the rooms are very poor, the view is horrible! For many years there are the construction works in front, so that will be the view from your balcony! The walls are so thin that you can literally hear all the conversations of the other guests. Thank you for reading that, I hope you will make the right choice and find another place where a guest is not treated that badly for their own money. Good luck