Let’s start with the good. 1) all the staff are helpful and friendly. 2) the location is good if you need to be near the boardwalk. Lots of restaurants within walking distance. 3) the restaurant beside the hotel serves really good Korean food. Reasonably priced too. The bad? I’m not sure if I just got the worst room or if all the rooms have the same issues but here goes:1) the bathroom is dark and the water supply is weak. They have a pail and tabo (water dipper) in the shower as a back up which only means that management knows about the problem but does not want to invest in a stronger water supply system. 2) the linen had holes and tears from cigarette burns and goodness knows what else. The pillows are lumpy too. 3) the airconditioner was noisy AND weak.It was so hot I slept with my shirt off. 4) the doorknob was loose and the door kept catching on the floor. 5) spotty WiFi. 6) the neighbouring establishment has a live band. If you are a light sleeper, good luck going to bed before 11 pm. Honestly, the only redeeming value this hotel has are the employees. There are much newer and probably better maintained hotels in the area.
They are very accommodating and helpful. They helped us recover from our supposed accommodation for two nights. But then, it is much better. They picked us up, gave us a discount and a freebie, and because it's Christmas Eve, they allowed us to use their tables and chairs to celebrate. Their rooms are simple, clean, and comfy. The service was excellent and exceeded our expectations. Highly recommended 💪
I dont understand the good reviews. Maybe it depends on a not so high standard. Of youre that, then go ahead. But if your not, continue reading. First. This hotel does not have it's own website so cancellation will be a hell. The phone numbers jn the website do not work. ***? The hotel concierge will be of no help. They will only say, it's a third party reservation and they cant do anything about it. (Maybe if the hotel has it's own booking website, them maybe you can help their customers!) So if you want to be hassled just to cancel, if thats youre thing then this hotel is for you. Goodluck with that. Second. The cheap rate is a bait because in reality, they will have additional P2k charge. So Be careful when booking online because the real rate is at the bottom of the webpage way after the 'continue with reservation' button! So chances are, you will clikc the 'continue with reservation button' thinking that youre just paying the bait cheap price because before that button, no other rates are mentioned! I fell victim and it's my fault. Im not used to cheap tricks like this specially when Marriott never pulled one on me. Great. Had i known i will pay much more then i should have booked in a much much better hotel. Oh wait. I cant cancel because cancellation is just gonna be a hassle. Third. The room is dated and needs alot of TLC if not a total reno. They should include the disclaimer-objects in the picture appear much better than they are in real life) , There are a lot of better hotels for better prices and services so please, scout for other hotels in subic. For the price i paid. It didnt even include a breakfast buffet but what the heck, i dont even want to be seen in this hotel.