Clean hotel with helpful and friendly staff. I travel a lot and I like to stay at Staybridges for the kitchens, so I can cook for myself instead of earing out constantly. Staybridges have all the cookware, silverware and dishes. Dishwasher and full size fridge. The staff was always smiling and the breakfast lady was so nice and bubbly. I will be back!
Unsatisfied with our stay for many reasons. The first reason is because we picked this hotel because of the promise of the shuttle to the Art Festival, and it was listed NOWHERE on the website that the shuttle was running ONLY two times (10 and 11). The fact that it is only running twice for drop offs and twice for pickups is NOT OK. Secondly, the person who checked us in (around 12:30-12:45 on Saturday) was not helpful or really that friendly. She was unaware of ANY other place around the very busy and large area of Ann Arbor that we could take a shuttle to get to the Art Fair (which there were at least 10-12 different places that we found prior to taking an Uber and having to pay to get ourselves to the art fair). Third, the room was $250 a night, which is an exorbitant amount of money for the tiny room that we stayed in. Fourth, the breakfast wasn't the greatest either. The water was not cold at all either. Fifth, in our room, there is nothing that makes this hotel special from any other. There is no real ”hotel book” that you see in EVERY other GOOD hotel. We did see that there was the one that you could scan, but it barely told us ANYTHING. Sixth, the bathtub water pressure was slow and took forever to fill up. Seventh, there were no amenities in the hotel room/hotel to make it feel homey or home-like. There were no glass in the entire hotel to use according to the not helpful front desk concierge as well as very little cups or bathroom needs in our room. There was no table/chairs or even any place to ”move around” in our room. Overall, we were promised a shuttle when we arrived there (That was a fall out and blatant oversight because NOWHERE on the website does it mention ANYWHERE about a time of the shuttle, which says to ANYONE who is staying at the hotel that the shuttle would be running THE ENTIRE DAY!) This is the MAIN reason why we picked this hote, which means we would NOT have picked this hotel had we known that the shuttle wasn't all day LIKE WE WERE PROMISED ON THE WEBSITE! The rooms were small, the breakfast was average at best and when we come to Ann Arbor Art Festival again, we will be taking advantage of other hotels (probably like the Hyatt because we saw that they were actually smart and competent humans and had a shuttle/bus running more than twice a day on what appears to be their busiest festival of the year). Very disappointed! The hotel is very outdated and warn out. It needs SIGNIFICANT updates to remain competitive (the elevator was VERY loud and the floors were not updated well-dirty and still old as well as the paint peeling in the hotel.) Unsatisfactory Stay :(
호텔은 정말 좋았습니다 . 근데 트립닷컴에 따지고 싶네요.. 홀리데이 인 익스프레스 호텔이 아니라 이븐호텔앤아버입니다. 영문호텔명도 주소도 이븐엔아버라고 되어있는데 왜 수정하지 않으셨는지요.. 호텔 찾는데 한참 해맸습니다. 꼭 확인하시고 수정하세요 . 일단 호텔은 다 새거같아서 진짜 좋았어요. 서비스도 좋았구요.
I had 3 guests with me checking into 4 rooms for 2 nights. Check in was very good. Very accommodating. Everything was good except for 1 breakfast. Specifically paid more for this hotel due to the hot breakfast, not grab and go like a lot of other Choice hotels have moved to. Sunday morning breakfast was great. Well stocked and good, hot food, with good choices. Monday morning was complete opposite. The 3 hot entrées were empty and not being refilled. I saw at least 12 guests walk out of breakfast with nothing to eat. I made do with cold cereal and milk. Not a good way to start an 8 hour car ride from Michigan to Pennsylvania.
Update to Theft. Ann Arbor police are not doing anything, trust me. They have since told me that the Red Roof Inn across the street from this place has had a ton of issues. The Sheraton has a sub contracted Security person that starts at 11pm. Told myself and my wife that he walks outside twice an hour to check things out. Apparently that is not the case!! Be Cautious and Weary of this place!!