ベストウェスタン グリーン ツリー イン(Best Western Green Tree Inn)

Lobby unattended most of the time. Room smelled like strong disinfectant or cleaning products. Noisy guests. Lots of loud music, banging etc

Bathroom light was on motion activated and came on in middle of night when having to get up to use bathroom. Not necessary. Disturbed others

A great overnight stay with our pet. The bed was comfortable and the full breakfast was perfect. Very clean motel and close to many eateries and to our exit.

The property was near our destination and convenient to restaurants and shopping. Very nice and clean. Only problem was with the electronic card keys for unlocking door. We weren't the only one, as our neighbors were having the same problem. If that is fixed, then there would be nothing to complain about. Breakfast was very good, and we would definitely stay there again.

First, the 2 ladies at the front desk when I checked in were awesome. Over the top helpful, polite and professional. Second, the room wasnt clean and by that I mean the floor wasnt even vaccumed. There were muffin wrappers on the floor and food crumbs around the bed. There was trash in the trash can. Thrid, the shower was spraying water from the connection where the shower head meets the water pipe from the wall. It was spraying water all over the wall, light switch and floor outside of the shower. Fourth, the pillows were hard as was the bed. The bed was made and the front counter staff was awesome.

This hotel is just an average hotel. For the price and location it works. Okay but could use some fixing up.

Employees were very courteous. Breakfast bar needs some work. Egggs look like they were 2 weeks old. Other than that the room was clean and warm.

Dirty, dirty, dirty!!!! We were with another group had several rooms booked. Bed bugs alive and dead were found. Noticed through the windows that several rooms next to us were torn up with no mattress and bed frames against the walls. We were anxious all night and glad to be on our way the next morning! Area was very questionable. One large section of the hotel/motel was burned out with fencing around. Not sure what caused the fire - was it electrical? It was definitely an experience I do not want ever again.

The attitude of check in and out staff member changed dramatically. I asked to extend separately the next night, Sunday since I would be working extra hours on Sunday. I didn't sense an issue. Sunday, I asked about the stay - since the room curtains were set open, and no "privacy card" was on the outside of the door. I didn't receive any calls or notice. The same desk clerk seemed irritated and said since I booked online that she couldn't extend the stay, and that they room had been cleared on day shift (without any word.) There were only 5 cars in front of rooms, and this was about 7 p.m. so it wasn't sold out. No indication she would make a room available was made; and made it a point to say a 2nd time, I had booked the room online, and she couldn't extend the stay. I left the room card, and thanked her any ways. I don't plan to stay at Green Tree, or likely Best Western again.