Pretty shabby for a Westin, and not comparable to other Westins I've stayed in both in the US and overseas. Went to buy water in the gift shop and they said they didn't have anymore, never mind any free ones in the room. Not even a "I'm sorry' from the desk staff. No one on the staff smiled. Everyone looked pretty unhappy. Dirty pillow case, no toiletries except stuff in the shower, no hair dryer in the room, no robe, no slippers. Breakfast room service was served in a brown paper bag, not on a tray. Room service charges $5 extra for delivery. Isn't the point of room service that it is delivered?! AC/heat in the room was a challenge to operate and get to any kind of comfortable level. Set it on 69 cool and it took all night to actually get below 71. The whole place is in desperate need of a remodeling and training for the staff -- and apparently, restocking of bottled water and silverware!
自動翻訳