ザ キャッスル ホテル(Castle Hotel & Apartments)

Due to stay this evening. After some very difficult time just lately we decided to just get away we tried so hard to get online to book but due to poor signal I rang and spoke to a lovely gentleman called Jay. Even over the phone it was difficult for us to hear each other but he was so patient and even when the phone kept cutting out with alot of topping and growing we finally managed to get a room booked. If this is the standard of the customer service I can’t wait for this much needed break. Thank you Jay.

What an amazing experience staying at the Castle Hotel. The location was perfect as it was right across from Lincoln Castle which made walking to major sites easy. Our room was clean and spacious. The service was excellent. The beds comfortable and the breakfasts in the morning tasty. The front desk staff were exceptionally helpful.

Very centrally located. Smallish room and shower room, no air con and it was a hot day so a bit stuffy. Had to ask for a hairdryer. Complimentary tea coffee and biscuits in the room. Breakfast basic continental but lots of cooked options. Service friendly. Parking available at the hotel.

We stayed here on our wedding night and the room was that touch of glamour we needed. We stayed in the Tennyson suite. Great shower, only thing I would say was the duvet was a tad heavy. Fireplace display effect heater gave a nice relaxing feel. Breakfast was nice too. We were a little put off by the cleaners waiting outside our room to clean it and at one point, knocking to see if we were leaving to clean, at least an hour before our check out time, but all in all, a nice stay.

Thoroughly enjoyed our one night stay at this lovely Hotel The room and breakfast was excellent and all the staff were lovely with Jay, in particular, making us very welcome.

Friendly staff, comfortable rooms, dinner, and breakfast were both delicious. It's also within walking distance of most of historic lincoln so you don't need to drive around. Highly recommended.

Friendly staff, excellent location, lovely breakfast and evening meals. Room was modern and comfortable.Will definitely visit here again.

Unsure of what to think after this visit. We have stayed here before but this time something doesn't sit right. Lots of offers for wines etc all overwritten with 'sold out'. Breakfast hot drinks orders taken and then we are seated to peruse the menu. 5 minutes later the girl comes to take the order but informs that due to a supply issue there are no eggs. The whole breakfast menu revolves around eggs, whether it be fried, poached, scrambled, omelette or benedict etc etc. We ate a revised version which was quite ok but on driving away noticed three places within 1/2 mile that were open and sold eggs? Why not tell people before you seat them, or better still pop up the road and get some? I can't quite put my finger on it but doesn't seem to be run the same as in recent years.

Felt like home from home! Lovely comfortable rooms, bed, super friendly staff and gorgeous location. Excellent brekkie too. I wanted to move in!!