エンバシー スイーツ バイ ヒルトン コロンビア グレイストーン(Embassy Suites by Hilton Columbia Greystone)

Everything was good.. only concern was not being told about the fees for parking etc.

I was very disappointed in the cleanliness of the room. When I plugged my charger into the wall, I discovered an overwhelming amount of dust and trash behind the dresser. It actually made me sneeze for a few minutes. It was also disappointing to see holes that were covered with wall joint, but not painted. Looked very unprofessional. The location was very good based on the events I was attending, but the room itself needed some more TLC.

For the amount of money I spent I was surprised how dirty this place was. The room was dirty and old. The pull out couch was so gross. The AC was not working and I asked for towels as there was 4 of us in a room and we only had 3. They never gave me more towels I had to go and look for housekeeping to get one. Even though they came to clean my room and I asked for a towel and still didn’t get one!

Property was old and in need of repair. Bathrooms were horrible and showers were the worst (low or no pressure and even less heat). Definitely not worth the money spent. When discussing the issues with the staff was simply blown off with empty promises. Terrible experience.

It was a great stay. The staff was friendly and courteous and really helped to make sure my husband and I enjoyed our time there. 10/10 would recommend and can’t wait to stay again!

The property is in desperate need of ••DEEP•• cleaning and overhaul. Some torn and peeling wallpaper, cabinets w missing hardware, built up layers of ‘ick’ (especially in the corners and in the bathroom. The tub had no plug mechanism and was two-toned (white sides, yellow bottom). Leaky sink faucet. Stained sofa and chair, tears in the lampshades. Just a LOT of smaller icky things adding up to be a major yuck.

Avoid this place. The soap dispensers are coming out of the wall. Wi-Fi signal is horrible. They give you a hang tag for parking but don’t tell you there is a nightly fee to park. The windows leak air. Weak water pressure in the shower. The ladies/hosteses at breakfast were genuine and kind. They were the only thing good about this place.

I’ve stayed at Embassy suites before and they were always clean and nice. Unfortunately that’s not the experience I had and would not book again. The rooms were dirty and stunk terribly. My room smelled like a combo of body oder and puke mixed w cigarette smoke. This was embarrassing because I booked for others as well. After traveling from 3am across the country I wasn’t in a position to cancel. I will say the staff was very kind.

The shower curtain only covered half of the opening area of the tub. When I asked that I get a new shower curtain, I was told that they're all that way, while the rooms are clean they are definitely dated.