The hotel manager was so accommodating to our hockey team. They welcomed us with open arms! Kids were so excited to see balloons in the team colors! Hot chocolate bar. He even opened breakfast up to our team at 5am for an early game. Gave super late checkout to accommodate late flights! They seriously went above and beyond. Couldn’t recommend this hotel more. Rooms were super spacious for me and my two boys!
My sister and I stayed at the Graduate for an evening for a local concert. The room was adorable, very clean, and comfy. The front desk staff, parking attendant, bartender/workers at the bar were so wonderful and breakfast was delicious. Thank you to everyone for such a positive experience.
Why the 1-star (e.g. terrible) review? Old and outdated. Noisy HVAC that did not regulate temp. Did not meet ”4-star” quality. ”Felt unclean”. Dried blood on bathroom floor. Street traffic woke me up multiple times between 2-6am. Poor value, too expensive for quality. Rooms Issue was Quality and Cleanliness. Splatter of dried blood found behind the toilet in one of the bathrooms. Needs vacuuming. Superficial uplifts, but outdated overall. Beaten up and used. Old shower style. HVAC are old, noisy, and do not regulate temp well. Room was loud. 13th floor, but still could hear traffic between 2-6 am, including music from occasional cars. Service When I book the room over the phone, requested adjoining with the Marriot central booking agent (not the hotel, but main number). He did not book the correct rooms (cannot book the typical king and double rooms. Must book a suit and adjoining room). He did not place the appropriate note within the reservation. However, front desk appropriately addressed the concern. They were very pleasant and supportive. Overall, good service in the end. Location Location is great with close access to OSU and downtown. The only drawback, the hotel does not have parking. You either park with their valet (45/night) or park in an unaffiliated lot distant from the hotel and walk (not sure how far, we just placed in valet).
Arrived late evening to a very crowded , very loud party in the lobby. Check in was easy. Finished up routine so we could rest. 2 double beds , both with sunken in mattress in the middle and one with a broken frame. It was late, we were exhausted and didn’t want the hassle of calling, changing rooms or whatever. Tylenol pm zonked us out. Morning came and we were up to shower . To our surprise, no hot water. What are the 2 things main things most people hope for at a hotel? Good bed and a hot shower…. Fairfield Inn missed the mark on both! Spoke to the front desk and a manager was supposed to call . They did not. Never again !!!!
This was my second overnight at A Country Inn & Suites. This one, however, didn't quite measure up to my stay at a different Country Inn. We were relieved that we were still able to check in without difficulty quite late at night. The building was situated reasonably close to the highway but finding the actual hotel amidst other hotels and housing was a bit confusing. The pristine, spotless appearance of the public areas was the first thing I noticed. Unfortunately the lighting in our dark room was completely insufficient. We did eventually discover a lamp on the desk but the on/off switch was not intuitive and these very weary travelers simply wanted to unpack and fall into bed. Good thing the lighting in the bathroom turned out to be fine. But where were the additional tissues? We quickly used the few that remained from previous guests but could not locate an additional box. The bed was comfortable and we slept very soundly. Even though we could see traffic in the distance from our window, the room was quiet. The breakfast buffet and selection was just EH. But it got us through the final leg of our trip.
SSlatz MTaking this hotel experience as a whole I feel satisfied, as I paid 97 dollars on *******. Check in was a bit slow but acceptable. We had a 4th floor room. The room itself was quite poor. The couch was disgusting and should have thrown out years ago. All furniture was old and heavily worn. The bed was very soft. The bathroom was obviously recently remodeled and nice. A note of caution the tub floor was EXTREMELY slippery. The property was ni e and the common areas were ok. The elevator was slow and not in good shape. From prior reviews there were mentions of car break in s. ALough I did not experience this, I did observe several places that had auto safety glass on the ground. Take that for what it s worth. If I paid Flagship Marriott prices for this room I would have been highly disappointed and complained. For 97 bucks it was ok. I would not return here and would explore other options in this area
The rooms are advertised for $69 and last night I was charged $115.62. Will never stay in this motel ever again. This is one of the worst motels I've ever been to. Really sad that staff would rip people off.
MMisty DewaltWe booked the one night and check in was easy and fast. Went thru the hall doors to access our room and the hall was so smokey and smells of **** strong. Our rooms were clean. Vending machine ******. Morning breakfast don't exist. No pool. Over all for just a place to sleep it did its job.