ハンプトン・バイヒルトン コンコード / カナポリス(Hampton Inn Concord/Kannapolis)

Hotel was fine. Rated low because of hidden parking fees and charged and held deposit for incidentals for a week.

I couldn’t check in on the app and it said to see staff to provide your ID. The person who checked me in was unable to figure it out and gave me room keys since she couldn’t get the virtual key to work. I had to swipe my credit card for incidentals despite my card being stored in the app. When the technology works it’s great but I got stuck with someone who couldn’t figure it out. Please advise staff to take the masks off. It’s 2024 and really obnoxious, especially when they wear it on their chin…defeating any purpose of wearing it. Do you have sick people checking in guests? Room 215 Good floor with great access to things. Room was mediocre and the sink barely drained. The bathroom has no exhaust fan. Again, it’s 2024-get with the times. For $150 for a king room, this isn’t worth it. A fair price for this place would be $85 tops. Location is extremely convenient right off 85 so that was good. Nearby places to eat and shop.

Great place to stay. I had to stay in the area due to a family members hospital stay in the area and this place was convenient and clean!

Was not what we were expecting with the rating this hotel had. The room was a bit tight, smaller than a typical hotel room. No closet just a rack along the wall covered by a curtain. Dirty blanket, had stains, so removed it off the bed. In the bathroom, Tub plug left on the soap rack and the toilet overflowed. Not a great experience. The staff was resonanly nice and helpful, just took over an hour to have the toilet addressed. Glad it was just an overnight stay. Probably not going to stay at an Hampton Inn again.

Bathroom needs to be updated. Tile cracked and caulk around bottom of tub missing.

we were disappointed that our room was not cleaned/towels changed as we expected. we did not leave notice NOT to do so, so we expected this would be done during the day, while we were away. it was also aggravating to have an $8.28 "Parking Recapture Fee" tacked onto our bill unexpectedly. Otherwise, this hotel was fine and convenient for our trip.

As i received my room key, i opened the door to my room and it was occupied by someone else. I returned to the front desk and they gave me a key to another room that was unoccupied.

The bathroom tub had visible mold/mildew. The mattress was terrible. This is the worse Hampton inn I have stayed in. And I like Hampton Inn.

Clean comfortable room. They could improve on the breakfast.