Great place to stay with kids - indoor playroom, outdoor playground. Everything was good except for experience with bunkbeds - there was space between a bunkbed and a wall big enough for an adult to fall in not talking about a child. We had to put some additional pillows and blankets to create some safety cushion on the first level (we didn't even consider to use the second level at all because of this issue). We were too tired after a long trip and didn't have time (arriving late) and energy to talk to the hotel. Otherwise, the stay was great (facilities, breakfast etc.) and we'd stay again for any sort of trip but, when with our kids, we'll check for sure beforehand that there's some protection from falling if we use bunkbeds again.
私はここに18泊(1st half for vacation and 2nd half for medical treatment)を予約しました。何とか別の受付の女性と誤解して、代わりに女性マネージャーに話をすることにしました。彼女は非常に理解でき、問題を迅速に修正します。全体的に、ベッド/リネンは清潔で快適です。私は予算でコペンハーゲンに旅行する人々をお勧めします、またはあなたはここでより長い滞在を計画しています、一晩の価格はシンプルでまともな朝食で合理的です。
Great location, very clean and friendly staff. Unfortunately, the shower gel in the bathroom was not refilled before I checked in. The team was helpful and the cleaner refilled as requested the next morning. However, the door to my room was left open after that which I noticed when I came back late in the evening. Luckily, everything was still there - so it appeared as if no one had entered the room. Still, this is something that should not happen and I am disappointed with the level of service here.