クエルナバカ Edecanes Cuernavaca周辺のおすすめホテル・宿

Excelente servicio y atencion de todos

Muy buena experiencia, desde el momento en que nos recibieron el personal para el check in bastante bien muy atentos mi habitación tardo un poco pero nos permitieron estar en el área de restaurante y alberca mientras nos daban nuestra habitación muy buen servicio por cierto. En restaurante nos pedimos unos snacks mientras era el tiempo de espera deliciosos por cierto. Las habitaciones muy bien, limpias y confortables, cerca del centro todo excelente. Definitivamente volvemos.

私たちは1日間Cuernavacaに行きたいです。価格はとても良く、朝食は含まれていました。私はあまり期待していませんでしたが、私たちが支払った価格のために、私たちは非常に幸せでした。非常にきれいなホテル、シンプルで良い部屋、朝食は良かったし、予想よりはるかに良かった。小さなプールとジャグジーが清潔で快適です。そしてスタッフはとてもフレンドリーで親切でした。5つ星を与えることは完璧だったという意味ではありませんが、価格を利用して、私は彼らに完全な家を与えます。通常、私は4つしか与えません。アドバイスをしてもらえれば、私は食べるものと飲み物を持つ小さなカフィテリアを開くでしょう。カプチーノを逃しました。 🤗

The restaurant service had in the one hand, very nice waiters and waitresses but also had an incredibly unprofessional and disrespectful waiter (Damian). His approach to being a busy waiter is that the clients have ”to accept that breakfast will take about 30 minutes to be served” ” to be quiet to allow him to explain his perspective about how to request the breakfast to get a better price or else, assume to be charged more” not to mention that he told us there was no orange juice while other waiters were serving it to other tables all those 2 hours we were there. At the end, we waited 2 entire hours from the moment we arrived to complete our breakfast and an incredibly bad taste for our first vacation day. We spoke with the restaurant manager and while we got apologies and a very nice treatment by all the other staff members the following days, the last day of my stay (business portion of my trip) and to my dismay , when a very important professor with whom I was sharing breakfast asked this same waiter if they could please serve her breakfast as they were taking long and as we were going to be late, his response literally was ””well I'm sorry but you will have to wait as much as needed to get your food”!!!!!!! As I am spending so much time writing this negative review, I hope you can appreciate that if I do it is because it is very upsetting to spend money or the money of companies or institutions that pay this hotel to host their guests to be treated and talked in such an unprofessional way while it is also sad that the hard work of all the other staff members is tainted by one really unprofessional waiter.