ダラスのBibliotecaホテル

まず、このホテルでの私たちの経験は絶対にひどかった。私たちのドアの鍵システムは何度も失敗し、私たちの部屋に入るのを助けるために多くの旅行を引き起こしました。第二に、私たちの車の尾灯は一晩で盗まれました。私たちが働いていた初期のマネージャーは完全に役に立たず、私たちの保険により多くの情報を提供するためにカメラにアクセスするのを助けることを拒否しました。マネージャーは軽蔑的で、この試練が私たちを外に出すであろう時間とお金の量にもかかわらず、私たちに夕食を提供する勇気を持っていました。彼は夕食を提供したどんな種類の助けを提供する代わりに。夕食は実際の助けとケアの代わりに攻撃的です。これらすべてにもかかわらず、クインと話をしたとき、彼女は素晴らしかったです。彼女は理解し、丁寧で、彼女ができる限りのことを私たちを助けてくれました。このホテルが私たちが与えているレビューを取得しているのは、クインとの素晴らしい相互作用のためだけです。クインありがとうございます!

兩張雙人床，房間大，價格便宜！

BEWARE! We made a reservation to use this hotel for airport parking and our car was towed while on this property. We were stuck with a $350 towing fee. Upon checking in for our parking reservation, the instructions were to visit the hotel front desk for instructions on where to park. While I checked-in, the receptionist gave me a paper to place on the car dashboard and directed me to the indoor parking garage. I parked in that parking garage and proceeded to take the shuttle to the airport. I learned later that the hotel shares the parking garage with the neighboring office building and there's a specific colored section that's for hotel parking. The receptionist did NOT mention this to me, as I would never purposefully park in a spot where it can be towed. To add, the entire hotel's outdoor parking was being worked out and blocked for parking. So, the hotel was in a pinch for parking spots and they likely prioritized their overnight guests' parking over airport parking and just purposefully did not mention specific sections within the garage to park in. I believe they didn't take their parking lot construction into account and continued to accept all airport parking reservations even though all their indoor parking garage spaces were full. Once we discovered the car had been towed, it took 2 hours to speak with a manager on-site. They claimed he was off-site. The hotel took zero responsibility and offered no compensation. They did drive their shuttle to drop us off at the tow lot (we asked), which was like a $15 uber. Either way, this was a horrible experience and likely to happen again to someone else.

絶好のロケーションで、出張に数日間は完璧です。これは、数多くのレストランとラブフィールドのすぐそばにあるかなり新しいフェアフィールドのプロパティで、必要なものすべてに最適な場所にあります。部屋は大丈夫で、しっかりしたカスタマーサービスの経験があり、より多くの旅行のために私を連れ戻します!

場所は良いです。近くにレストランやコンビニエンスストア、安いガソリンスタンドがあります。駐車スペースが広く、サービスも良いです。

Used this hotel as it is close to a Holt Cat dealer and I’m an employee training for the week. It is in a very bad area as other reviewers described but it had a security guard and I was willing to take the risk. Was quoted 139.00 a day and I said that’s good I needed it for the week. Room was nice although the walls were thin and the ac unit sounded like an airplane trying to take off when the compressor kicked in. I did not complain about these things, I realize some things the front desk just can’t control. However when I checked out and asked for a copy of the bill I was shocked to see that the daily charges were 139, 179, 199, 199, and 139. I spoke with the guy at the front desk and he said he didn’t know why but would have the asst manager Jennifer call when she came in Went to class the whole day and got no call. Drove 4 hours home and called and she said Jennifer would be in at 11 pm and would call me in the morning. I called back at 6:30 before her shift ended and she said it was common practice to change the rates daily without people’s consent. I asked since my credit card was charged when I arrive was this not a contract to which she stated it was only a hold put on the card. She then stated I needed to talk to the manager Tim when he arrived back to work on Monday. This is not even my credit card that was charged it was the company’s but it’s about the principle now. The fact that I have to wait 4 days for something to be corrected that should have happened when brought to their attention the first time. There is a major disconnect between the auditors, managers, and customers. Will see how Tim handles this Monday before I write a review on Holts credit card statement that I have to submit, for all of holts company’s to see how Marriott treats its customers.

私たちは孫たちと2日間遊んでいました。プールエリアと同様に、部屋はとてもきれいでした。私たちの部屋の2つのキングサイズのベッドはとても快適で、ACは素晴らしかったです。ベッドごとに1台のフラットスクリーンテレビが2台ありました。しかし、これらの属性よりも、最も高く評価されているのはスタッフの真のフレンドリーさです。

朝食はとてもシンプルで、食べるものは何もありません。参加するだけです。午前6時から午後10時まで、ダラスラブフィールド空港への空港シャトルバスがあります。他は大丈夫です、ホテルはかなり満足です。

圧倒的に友好的ではありません。そこには誰もいないと長いチェックイン。荷物カートはありません。レビューが車の強盗に警告したため、すべてを入れなければなりませんでした。暖かい朝食はありません。カードキーホルダーにパスワードが間違えました。うん。小さなこと。パスワードをフロントに電話しました。LYT57。写真を参照してください。