ニュー マンダラ ゴールデン スパ リゾート(New Mandala(Golden Spa & Resort))

Room 224 & 226 was stinking as they were in the middle of the corridor and bathroom ducts couldn't release the smell outside. we changed the room . I was told mine were highest category premium room.

Excellent hotel with spacious room and nice food. Nice room services and fully cooperative staff of the hotel. We enjoyed a lot in this hotel. Best hotel in our 10 - 12 days trip of Sikkim and Darjeeling.

Their staffs are really helpful and my kid enjoyed watching the TV channels, but this hotel will never give feeling like a hotel and you can forget about a feeling like resort once you checked in there. Please do not opt for breakfast. In case staying there, better you walk and have breakfast at mall. Restaurant really needs to be taken care of ***** with the facilities of rooms. People keep shouting throughout the night. So in case planning for Tiger Hill next day, better be aware. You can't trust their wifi.

Stayed here from 27th March 2023 7pm to 29th Early morning 5am. Positives - Hotel was walkable from ***y good landmarks like Capitol Hall, Clock Tower, Mall Road, Chowrasta (Chowk Bazaar), Statue of Bhanubhakta Acharya. But there were ***y hotels around same location. Negatives - 1. View was completely blocked. What the point of booking a hilltop hotel in such a case. 2. Absolutely Zero ventilation. Window pans were tied up. We could not even open the windows. What the hell! 3. No electricity on 28th morning. No power backup. Hence, no water supply. 4. No water backup. No water even for brushing. Water came when power came back. We got very late in getting ready. 5. Food was below average. No varieties. No ambience. Whats the point of buffet when you have nothing to choose from!! 6. They gave pic of Terrace view on their website. But terrace was closed most of the times. Total waste. 7. Staff was ok. But not that welcoming, like we had in Sikkim. 8. I would never visit this hotel again. Overall rating - 0/5

I was really impressed with the staffs in this hotel in Darjeeling since I stayed in many a hotel there.All were very cordial & always eager to help.From Radha at the front office to Anurag at the kitchen counter,all were there on their toes to help us.Not to forget the Mangaer,Sunath,outstanding young gentleman he is.Well behaved,well spoken & reponded to my calls whenever I needed him. Though to reach the property we had to take a steep walk having children & infants with us,also the rooms being small but as said before,the staffs would make you forget everything with their great behaviour.God bless you all.

It was indeed a great holidays for us. Being a Bengali Darjeeling is always a list of favourite. However, Hotel New ***dala offered great holidays i.e. staying, fooding (Breakfast & Dinner) was excellent. I especially name one person Mr. Sunath he was a very good guy if there any problem he was just a call away.. one of best part of this property people's arround here they just awsome.. thank you once again.

Amazing Experience, Highly friendly and humble staff especially Mr. Sunath Rai, Mr. Rakesh were very attentive and responsive to every need throughout. All the services were quick. Not to mention the hotel ambience and the beautiful views from it’s windows. Definitely recommend to anyone out there

Hotel and their service is good.the distance between MG Marg from hotel is almost 25 minutes.this is the problematic otherwise is fine. Room service is also available.the hotel owner is very polite and soft spoken.

We had a very wonderful stay in New Mandala hotel in Darjeeling. We stayed here for 2 nights and we had booked 3 rooms. We received excellent service, food and management by manager Saurav and his team. Thank you team. We will come next time.. totally satisfied by well behaviour and good hospitality