Very pleasant clean hotel well located right next to the railway station. It’s as you would expect for Holiday Inn. The room which we asked for my top story was modern fresh, lovely linen and a lovely big bathroom. We couldn’t get the TV to work one morning morning, we were checking out so I didn’t bother. Housekeeping came every day and the toiletries in the bathroom was dove and it was lovely a real nice touch. Head disabled parking which is what I needed close to the entrance door. The service from the desk at reception was very efficient. The breakfast was a good selection, although there are no cooked breakfast available.
Parking was easy they even have a charging point for e-cars… relaxed check in/out, no luxury but looks friendly/neutral. Very clean! Breakfast good enough witj some variety- even GF bread and soy milk, good coffee, fruits. Staff very friendly. Close to the Central Station but not noisy. For the price paid, a good value
The hotel room is very old furniture , the carpet in room is full of stains , the tables and cupboards are sharp edge , the bathroom tub is slippery , caused fall in the tub and bumped my head , no safety precautions , the balcony is very dirty , we can hear drilling noise next door ,the only good thing is location and internet Wi-Fi
Der Service war eine Katastrophe Beim Einchecken erfuhr ich auf Nachfrage, dass der Wellness-Bereich geschossen ist. Auf meine Frage nach einer Alternativen bekam ich die Antwort “Fragen sie doch im nahe gelegenen MARITIM“. Hätte ich das doch gemacht und umgebucht... Denn mein Zimmer wurde nicht gereinigt. Als ich dies reklamierte, sagte die Rezeption mir, das sie niemanden mehr zum reinigen hätten und bot mir an, dass ich umziehen könne. Natürlich ohne Hilfe. Man schaute sich auch mein Zimmer an und meinte “ Da habe ich schon schlimmeres gesehen“.... Mit verschlug dies die Sprache. Auch das Frühstück ist im Vergleich zu früher viel schlechter geworden. Schade um das Hotel.
The hotel is good but the customer experience is terrible. On the first day they did an authorazisation transcaction much higher than my actual reservation. I cleared my bill at the check out day but the difference (approx 200 euros) is still blocked after 20 days. I have called them i have send 2 emails and nothing! Unacceptable behavior!