Stayed here 4 nights. Location was excellent for quick access to both northern IL and Chicago suburbs, as is right on tollway. There are no restaurants close by as it’s not really in a town, but Deerfield is 10 minutes away and has a few places to eat. Price was very reasonable for what can be a pricy area. Hotel is large. Was well kept, and had decent breakfast with hot food items. The negatives are that the tollway is noisy, the pillows were awful, and if you have the misfortune of being assigned a room that has a connecting door to another room, and that room has a family in it or evening visitors, you’ll hear lots of noise! The hotel seems to be a launching point for servicemen affiliated with nearby military bases, so their families are staying here.
We arranged for the bridal party for our son's wedding, along with other wedding guests, to stay at the Lincolnshire Hampton Inn which was a few minutes from the reception at the Chevy Chase Country Club. The accommodations at the hotel were the perfect venue for the bridal party to get ready on the day of the wedding, including a separate room with mirror and makeup chairs for the bridesmaids that were provided by the hotel. The staff was very accommodating, the suites were well- appointed, clean and spacious enough for everyone to meet and take pictures, and the shuttle bus that took guests to and from the hotel to the reception was a bonus. I would highly recommend using this Hampton Inn for anyone who is planning a wedding in the area.
This is the first time our family has had a long-term hotel stay. We are one week in and I couldn’t be more pleased with our experience here! We have a 2-bed, 2-bath suite that very much feels like a home. I wish they had these everywhere we travel. I assume it has been renovated, but the updates were done well, especially the bathrooms. I have interacted with staff members from the front desk, maintenance, and housekeeping, and they have all been exceptional. Any small issue has been quickly taken care of in a kind, friendly manner. The place felt clean upon arrival and housekeeping did a fantastic job making it feel so fresh again on cleaning day. Oh, and everyone has been properly masked. There is a coin laundry, which I would prefer something that takes a card, but it gets the job done. Breakfast is limited, of course, but very well organized. This place is a perfect mix of old-school hospitality with some modern elements. The layout feels like a little village and even the other guests have been very friendly. I’m so, so glad we decided to go with Residence Inn due to location instead of our original Airbnb plan. I would drive even further to stay here. With the popularity of Airbnb, Marriott should really consider investing even more in this hotel model!
The hotel is nice and my staff experience was phenomenal. Front and breakfast staff. My issue with this place is the smell of cigarettes throughout one particular floor even in the room. Also the air conditioner unit is very very loud. So loud you can't sleep. The water in the room was very dirty and no hot water. We had to move our room and was told it was the entire side of the building concerning the hot water. Which was wayyyyyy on the other side of the building. We also had housekeeping repeatedly try to enter our room on check out day. The do not disturb placard was on the door. Check out time was 12 this happened twice before 9am.
No breakfast. Some coffee. No decaf. No coffeemaker in the room. Broken handle on the toilet. Not many places to plug in electronics. Clean. Helpful staff. Comfortable beds and linens. There is an upholstered chair in addition to the desk chair. Might be on its way down as is the case with several RedRoofs we used to go to. As with all redroofs, pets welcome.