ディカーブ Cheek-Spruill House周辺のおすすめホテル・宿

全体的に私はホテルが大好きです。ベッドは大丈夫です。朝食は素晴らしかった!私が嫌いなのは、駐車料金を1日20ドル、Wi-Fiを1日4.95に支払う必要があることです。

We enjoyed a two-night stay. The front desk staff were nice. Breakfast was excellent. Will definitely stay at this hotel next time when we are visiting this area.

I want to say that the five stars for this review are almost entirely because of the customer service we received from Brandon, who was working the front desk when we checked in and each night we stayed at this hotel. My boyfriend and I live in Hilton Head, South Carolina, and came to Atlanta for my birthday. I have been vacationing in Atlanta for years and this has always been my hotel of choice to stay at when I am there. This time, there was an issue with the first room we checked into and when we informed Brandon he more than compensated for the problem, including moving us to an upgraded room. I wish I could stop the review here but to do so would not be giving a fair and honest account of our stay. As previous recent reviewers have stated, the rooms are in desperate need of renovation/updating. The room we were moved to was very nice and the bed was so extremely comfortable that we wanted to take it with us. In fact we were so pleased with the customer service we got from Brandon that we ended up deciding to stay an extra night when we had only planned on staying one night. However, I did discover black mold on the ceiling above the toilet and water continuously dripped from the shower head in the shower, which I'm sure is costing a fortune for the hotel. The breakfast staff was super friendly and the breakfast was excellent. We also received two free drinks for my birthday and this is where I feel that I need to address what happened. When my boyfriend and I went to the hotel bar to redeem our drinks, the female bartender acted annoyed and immediately let us know without us asking that the drink coupons were only good for house wines, house liquors and domestic beer. There were a few hotel patrons sitting at the bar at this time. We ordered two house brandies and the bartender used a jigger to measure the liquor out for our drinks and discovered she was a little short on the second drink. She turned and asked me if that was okay to which my boyfriend asked her if she could just pour the little extra into one drink and then one of us would get something else, and we would even pay the difference. She was not happy with this, so much so that another customer asked her what the problem was to which she replied that we were getting ”free drinks”. I have been a bartender for the past 18 years and I'm still currently a bartender and talking about tips or how somebody is getting something discounted or free is something that you never do because it's unprofessional, especially talking to other customers about it. She ended up just embarrassing herself because before we came down from our room to get our drinks I had calculated a good tip for her and despite the incredibly rude service I still left the tip for her, which came out to a 25% tip if we were to have ”paid” for the drinks. Because she was speaking negatively about us to other customers-when we had never seen her before that moment-I felt the need to defend myself to the peopl

私は多くのホテルに滞在します...ほとんどがマリオットです。このホテルはマリオットの基準を満たしていません。私たちは一日中飛行機から遅くチェックインし、ほとんど出発し、他の場所を見つけましたが、とても疲れていたので滞在することにしました。私は受付係に静かな部屋をくれるように頼みました、彼は彼がそうするだろうと言い続けました、そしてそれは高層階になるでしょう。部屋はエレベーターのすぐ前、5階(高くない)にありました。彼らは家族の再会と会議を開き、午後11時にとても騒しかったです!部屋は決して涼しくなく、ベッドはひどいものでした!前述したように、私は主にマリオットに滞在し、通常はマットレスが大好きですが、これはマリオットの通常のマットレスではありません。また、アップデートされたように見えますが、この改造をしたのは誰でもショッティな作業をしました。

娘の出張のために予約しました。悪くないです。

短い滞在ですが、とても快適です。チェックインは迅速で簡単でした。夜にチェックインしたにもかかわらず、素晴らしいカスタマーサービス。クリーンルーム。快適なベッド。翌朝おいしい朝食。私たちがその地域にいるとき、間違いなく再び滞在します。屋内プールですが、使用できませんでした。次回!

The property was extremely clean. Service was excellent while checking in. Breakfast was very good and tasty. The room we stayed in was very nice. Valentines made 24 years being married. So being at the beautiful hotel was a plus.

The staff was friendly and more than helpful in directions around the area and within the hotel. Mask and distancing was practiced along with access to hand sanitizer. The location was great as we had access to restaurants, pharmacies and other stores and entertainment.

カスタマーサービスはひどいです