エンバシー スイーツ チャタヌーガ / ハミルトン プレイス(Embassy Suites by Hilton Chattanooga Hamilton Place)

Great hotel to stay in on our trip from Michigan to Florida its always friendly and very welcoming and clean,its our 1/2 way point and very convenient off of I-75

Our stay was excellent. Everything was very clean, staff was friendly and accommodating. Great location, close to many convenient shops

Hotel was beautiful. Breakfast was served too late for us to enjoy in order to resume our trip. The area was rather dirty and didn’t feel particularly safe.

The property was beautiful and the breakfast far surpassed the usual “continental breakfast “ at most hotels.

We had to travel to Cleveland for a weekend of wrestling tournaments for our middle school son. We needed a room to sleep all 6 of us and Embassy provided us the perfect solution. The room was clean, staff super helpful, water pressure amazing, and continental breakfast perfect. Great experience and will definitely book here again.

My stay was excellent. The time I walk in the door Ben was smiling and friendly customer service. I know I was a little early but he made me feel at home and found me a room that was well cleaned.

Clean and comfortable with great amenities. Free breakfast offers omelets, bacon, sausage, French toast sticks, bagels and other breakfast breads, fruit, cereal and more. The quality of the food was so-so, but not bad for a complimentary breakfast. The complimentary happy hour each night is a fun offering as well, although the alcohol is on the cheap end as expected. It gets super crowded for both breakfast and the happy hour so come early. The room was comfortable although a bit simple for a Hilton brand. Stains on the couch were a bit off-putting, but the room was clean. The parking is terrible. The hotel shares a lot with Ruth's Chris Steakhouse and Nothing Bundt Cakes which takes up half the parking in business hours. Even without those businesses, there wouldn't be enough parking. There seems to be overflow parking in a shopping mall parking lot behind the hotel, but it's a bit of a walk. Lots of food options nearby including a Publix. The hotel is about 15 - 20 min from downtown Chattanooga depending on traffic and route.

We booked a room with a balcony through *******. We checked in and when we got to the room, there was no balcony. After our inquiry, the receptionist said there was no room with a balcony. We then asked for an adjustment in the price, as the room with a balcony I paid for was more expensive. She said she couldn't make any adjustments as I had booked with *******. I contacted ******* and they offered me 60 dollars as compensation for what happened (which I accepted, but did not receive). About the room, we saw small cockroaches in the bathroom... Regarding the reception staff, they also left something to be desired. First was the problem of the wrong room. Then, one morning, we got in touch to find out the breakfast time and she said it had already finished. Almost 45 minutes later we went downstairs and coffee was still being served... Anyway, the hotel is beautiful but, overall, I wouldn't stay there again. And now I will have more reservations about booking with *******.

Amazing property, clean, perfect for our family of 6 and the breakfast was delicious and made to order.