Good hotel. Breakfast is served. Hotel staff are friendly and they accommodated me to check out later, without having to pay an extra fee. Happy, thank you!
Very satisfied with my stay. Will stay here again when I go to Deyang.
Excellent services and facilities, with very professional and friendly staff. Excellent location to allow one to joggle along a river or to walk around the city center. Easy taxi/Didi access. Room services are better than expected, with surprising daily freebies such as fresh fruit, cookies, and freshly squeezed fruit juices. Help desk is very prompt in providing what I requested. Buffet breakfast offers top-notch variety of ready-made Chinese and Western style choices or customer-ordered hot noodles.
Just a minor suggestion: this is more a customers' behavior problem (can't believe those guests at a 5-star hotel). Currently, when there is a crowd at the front desk to check out, it is the braver with longer hands that get faster services. I suggest either post a clear sign to ask people to keep in line or have a manager to maintain some kind of an order (no need to be military type:-). This is just to be fair to those who are waiting patiently. And better order may also help promote a better hotel reputation. But I understand bad habits die hard, no matter what you do.