The bed was probably the worst I've experienced at a hotel, and they added fraudulent charges to my bill and are refusing to reverse them.
They are misrepresenting the property with old photos giving you the impression you have a course view of Trump Doral. There have since been a tall line of trees planting completely separating the hotel from the golf course.
I do not recommend this property.
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ゲスト
2023年7月5日
Loved it. Just wish it offered more amenities
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YOSHIHIRO
2023年2月22日
部屋の掃除を頼んでもやらない
掃除が適当で汚い
Patrice
2024年2月17日
The sinks where clogged and the screened balcony the screens where not properly place the remote for master bedroom did not work with television and one of the doors handles was loose. Minor touch ups but should have been top notch knowing g this was a villa and the biggest one that they offer
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Dan
2024年2月17日
No idea where to start...maybe we start with the mold in the shower or maybe the yellow water coming out of the faucets....nah let's start with the dirty kitchen with food left on the floor and the brown slimmy " junk" coming out of the jetted tub maybe the rings in the filthy toilet. On top of all that the water wasn't hot the in room safe didn't work and the room stunk like terrible BO from another planet (I'm assuming). High price and literally when we asked for a different room they did oblidge but that room had the same experience. And on top of all that they decided to retain money from our deposit because they called it a cleaning fee. THIS IS TRULY THE WORST EXPERIENCE EVER. Awaiting your canned response HOTEL STAFFERS
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Mary
2024年2月15日
The property is very spread out, so my room in building 13 was a 10-15 minute walk from the reception area. Sometimes a golf cart would come to pick me up, sometimes not. No hairdryer in my room, which was not great, since I was there for a conference. My actual room was fine- clean and comfortable. The property feels old, though.
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Anil
2024年2月11日
The room was not clean, floor was sticky. The entrance was dirty. The douche and faucets were old.
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Robert
2024年2月1日
The staff at the front desk were kind, however the hotel provided no water bottles in the room and tried to charge $40 for 5 water bottles. I’ve never stayed anywhere without being provided complimentary water bottles in the room. The couches and back porch were filthy. Luckily we only had to stay 3 days and there is a supermarket down the road. Will definitely not be staying again.
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umberto
2024年1月31日
The exterior is very nice and safe.
The rooms are old and have broken lights, dirty tile grout, leaking faucets and the towels smell of chemicals.