ホーム 2 スイーツ バイ ヒルトン ドーヴァー, DE(Home2 Suites by Hilton Dover)

First room we were assigned to reeked of wet dog smell. Second room reeked of bleach. Third room was the charm. So beware this is a pet friendly hotel so if you have allergies to animals, probably not a good choice for you. Staff was amazing, very pleasant, and helpful. We had to call maintenance to help with the TV 3 times. Each time, the young guy who helped was super kind and friendly. The bed needs a blanket that actually fit a king size bed. The blanket that had under the bed spread was actually a box spring sham cover. Who the heck thought that was a good idea?! Housekeeping was friendly each time we ran into them in the hallway. One of the two elevators were broke so waiting for only one elevator took some extra time. However, overall not a bad place to stay.

We did not ask for a handicapped-accessible room, but were given one. It was a big room and had motorized blinds so someone in a wheelchair could reach the controls. The bad part about this was that the top of the blinds constantly flashed red-green-red-green, right over the head of the bed. This is not conducive to sleep.

Staff was extremely helpful and ready to help with whatever you might need. Room setup and amenities were nice too.

The food area and coffee was good and people were nice. Quality of building was very poor. Not the employees fault. They were getting ready for an inspection the next day and were working on certain rooms. When I asked “you know which rooms they will inspect?” I was told “yes”. Inspections should be random.

I liked the convenience of parking near the main entrance without having to walk far with luggage. The suite was in good condition and comfortable. I couldn’t figure out how to turn on the television and the front desk immediately sent someone and the issue was quickly resolved. The hallway carpet has had its overuse and normal wear and tear but I wasn’t sleeping on it.

This was our first stay at any Hilton. We loved our one night stay. Check-in was simple. The design of the room was cozy and spacious for three. Location was definitely a plus, and the staff were kind. Breakfast was also a plus. Instead of the usual, they had fabulous breakfast sandwiches- yum! There were a few cons, the silverware and mugs weren’t clean and there was tons on caked on dust on the night table. We definitely would stay again.

Was initially checked into a room with stained carpet & reeked of alcohol. Changed room but an he so later another quest tried to enter. Then someone wanted to deliver towels & dishwashing detergent. Next morning, went down to breakfast & card no longer worked. Upon checkout, someone else’s CC was on file

The room and stay were amazing. However, the breakfast that was served was not appealing at all. The food was hard and over cooked and the cereal tasted stale.

We had difficulties to sleep cause of the other guests on the higher flower but the personnel were nice and managed it.