Very friendly and helpful staff, however, both ourselves and my Brother and his family had issues with our rooms. They were able to revolve the issue by offering us a new room, but it’s brought to light that this hotel really needs an upgrade. Our first room had a BROKEN bed. Our daughter sat on the end of it and the headboard end flipped up…. Sit on the headend of the mattress and the foot end would flip up. My brothers room was to be two queen beds and it was a single . Then we went swimming and my husband sat on one of the pool chairs and it snapped beneath him resulting in a cut and abrasions on his inner wrist. That same day, at our second trip to the pool, a lady sliced her toe open on the edge of a sharp piece of tile…. Today my son did the same thing except his injury was on the front of his lower leg. The hot tub wasn’t functioning and appeared to not have been for some time. The saving grace here is definitely the staff. However, for the room rate as it was, this hotel needs a major upgrade.
自動翻訳