Hotel is relatively new. Front desk staff were friendly however the check-in computer was "down" so staff member took my credit card and photo to another room to complete the check-in process. I was not OK with that procedure and will be watching my card for unauthorized purchases.
Breakfast was fresh and yummy! Kudos to the breakfast staff. I spent 3 nights here and the food was consistently great and the area was super clean.
The room was clean and the bed was comfortable. I felt like I was in a room that wasn't quite ready for customers. Two of the many examples: there were holes in the shower ceiling where the glass install was messed up and there was paint on the light fixtures. It feels like there was no final construction punch list completed in the room. Maybe a training opportunity for the construction project manager?
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Teresa
2024年1月31日
The ladies at the front desk could use a little training on customer service. Checked in very late and they weren’t very helpful.
The breakfast is so amazingly good! And the room was very clean loved our stay!
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Qaisar
2024年1月9日
From the moment I arrived at Sleep Inn Durango, I knew my stay was going to be something special. The comfort and quality of the room exceeded my expectations.The breakfast at Sleep Inn was another highlight. A delightful spread with a variety of options to suit all tastes.Sleep Inn Durango didn’t just provide a place to stay; it enhanced my entire travel experience in Durango. The combination of comfort, exceptional service, and a fantastic breakfast makes it a top choice for anyone visiting the area. I would highly recommend Sleep Inn Durango to travelers looking for quality accommodation and a memorable stay.
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Robert
2024年1月8日
Well this stay turned out to be a great stay. We loved the hotel. It was a great location for our stop for the night. Lots of options in the area, and this hotel did not disappoint.
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JULIE
2023年12月20日
The property was great and the rooms comfortable. The staff were all friendly. If you are a light sleeper, the traffic from Hwy 160 is noisy, but we brought earplugs, so we were good. Overall, a great visit.
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Kristopher
2023年12月15日
There was an overwhelmingly strong bad smell in the elevator that didn't go away in 24 hours. It would have been nice if the hot tub would have been working as well. Everything else was clean and nice. The staff was friendly.
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Shanna
2023年12月12日
Room was clean and comfortable. Was honestly impressed with our stay. Definitely a place to stay at again.
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Charles
2023年12月2日
I was a head housekeeper. Laundry. And breakfast hostess for my younger years before my LNA Career. And I also have stayed in many hotels and motels. And I have got to say I am very impressed in all aspectes of your hotel. I will defenatly stay here when Im in Durango C.O.
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Erika
2023年11月23日
This place was nice and clean. Breakfast was perfect! The ladies at the front desk were attentive and helpful.
The GPS gives wrong direction and expects you to get tot he hotel from the Main Street and that’s not possible, but no big deal.