シャトー ラコーム ホテルの口コミ・レビュー・評判

Perfect location if you are in town to watch the Oilers game. The facility is old, towels were old and almost worn out! Bathroom was pretty clean, but other areas like the headboard, lamps, TV were really dust. The lighting was really poor even with the lights on. Hotel has parking but at an extra charge.

Staff were amazingly friendly and helpful. I had arrived earlier than expected and I was able to check in right away. The King room had a great view of downtown Edmonton. I enjoyed the business lounge access with evening aperitifs, the view of the city from the lounge and it was amazing to watch the sunset in the evening. Having breakfast included in my room rates was a great addition to the booking as it was convenient for me. You can also watch the sunrise if you get to the lounge early enough to get a seat by the window while having your breakfast there.

very friendly and relaxing, breakfast was delicious and service was great

Luggage storage service was amazing, very kind, and the staff are very helpful!

When I got into the hotel, the ambiance was cozy and nice. I love the elegant old style look. The security will greet you as soon as you come in and the receptionists were helpful. When we went to our room, t'was a little small for a two full bed suite. There were only 2 pillows each bed and there's no microwave oven nor refrigerator. There's only 1 bath towel as well so me and my spouse had to wait for it to dry up a lil bit before we can use it again. They have a "public parking" at the hotel but you have to pay $25/night and it's my first time to encounter paying for hotel parking where you're booked. It was not a bad stay and overall, i'll give it a 3.5/5.😊

The front desk was very kind, we stayed here for 3 days and never got asked if we needed towels or coffee or anything, nor was our room even asked to be cleaned. The continental breakfast was decent and handy. The pool area is decent for a smaller town. There was lots of homeless around this hotel, it felt unsafe.

amazing place. very helpful and friendly staff. highly recommend

Service was good. I wasn’t able to go to the gym. The cafe was closed. I haven’t tried the food. The drinks are good.

Great location and great view with awesome service

Good service polite staff would go here again

Awesome hotel the pool and hot tub were amazing! Fair price and lovely staff

因為是搭很早的班機，下午兩點前台讓我們先入住。很感謝

酒店服務很熱情，衞生很乾凈，地理位置很好離市區近，出行交通也很方便，窗外景觀也不錯，整體還是十分舒適的

酒店設施有些老，總體還可以。關於停車費用，我們是到了以後自己在停車樓掃碼停車，選擇停車時間24小時，收費7$。酒店幫忙辦理要25$。給他們看了我們自己繳費的單子，前台人員説那沒問題了。