ロイヤル ビーチ エイラット バイ イスロテル エクスクルーシブ(Royal Beach Eilat by Isrotel Exclusive)

Initially having high expectations, particularly for a flagship hotel, I found the check-in process to be tardy, albeit within the hotel's policy, which was acceptable. However, the service felt rather affected, with the receptionist conveying a sense of condescension as if merely engaging with guests was a favor. This unfavorable impression persisted upon entering the room, where numerous maintenance and cleanliness issues were immediately apparent. The floors were soiled, strewn with remnants from previous occupants, and notably lacking in vacuuming. Furthermore, pervasive dust accumulation was evident throughout the room. Adding to the disappointment were malfunctioning light switches and an inoperative sliding door, alongside a noticeably deteriorated room safe with non-functional buttons. When I brought these concerns to the attention of the receptionist, the dismissive response, "What do you want me to do about it? I can send someone now, otherwise I will forget about it," underscored the hotel's disregard for cleaning and maintenance standards expected of a flagship establishment, and fell short of the elevated customer service one would anticipate from a allegedly upscale hotel. Despite these shortcomings, the redeeming aspect of my stay was the commendable quality of the food served during breakfast and dinner. The cuisine was of a notably high standard, with a diverse and appealing selection. Additionally, the waitstaff exhibited exceptional graciousness and attentiveness. In conclusion, I cannot in good conscience recommend this hotel, particularly given the exorbitant price point.

The hotel has stunning views out to sea. The pool area is on two levels with extensive seating. The lifeguards are over zealous, which is a shame. The food is very good. It's worth getting a room with access to the lounge. The barman is very knowledgeable and friendly.

We were on a 10 room holiday, the food was perfect perfect perfect a rich and delicious variety without a single complaint. The dinners were at the level of chef restaurants All in all the service was exceptional Everything was clean and well-kept and they went out of their way to provide service for every request we asked for. There are no words for sure. We will be back. Highly recommended

Really nice, perfecto location. Super cold pool. Wonky minibar and AC controller. But overall so so nice.

The bets Hotel in eilat, can't complain, on the beach and lovely luxury hotel. Great location and everything is perfect around! I would definitely recommend and would come back here! I love the food, people and everything about it. Love it all

Mediocre hotel. Over priced. Over rated. Old and run down. Very Crowded and claustrophobic in the lobby, lounge areas and dining rooms.

The staff has no experience how to treat a guest with respect. upon our arrive our room wasn’t clean and then on the next day I asked the housekeeper that was cleaning our room to take a better care on the cleaning and I give him a tip. definitely this hotel is not a four star maybe 3 star they only started treating us good once we started complaining definitely this is not professional. I wish that everyone that chose this hotel know what to expect!!!

All is good The best hotel in eilat

Great hotel and wonderfull service even during the war