Unfortunately, the only thing that has 4 stars here is the price! Of the booked offer ”The cultural short trip” half was closed. (The booked restaurant was suddenly closed, the replacement restaurant far to walk and not at all on the same level, the voucher for the Luther House could not be used, because the house is closed on Mondays, but this had not yet spread to the responsible service staff! ) The hotel itself is a bit dusty and has a tiny, slow elevator. The bathrooms are extremely small. The minibar is screwed shut and there is no beverage service for the room. The bar does not sell normal bottled beer so I had to carry my open beer glass to the 3rd floor ! (Of course they didn't offer to serve the beer in the room). The service staff is trying , but for the most part incompetent ! (see above) The management is not capable of criticism! All in all does not correspond to 4 stars level! The price / performance ratio is not given !