エレコムのNicolaaskerkホテル

Over the past three years, I have been a guest at the hotel, and unfortunately, the overall experience got worse and worse, especially the past year. I spent 3 nights during Christmas 2022 with my family, and had some serious issues regarding cleanliness and guest safety. Room dirty, one daily cleaning skipped, housekeeping barging into the room without the obligatory 3 timers knocking on the door – that´s hotel standard everywhere you go, and in all hotels I worked in over the past 30 years. Room doors that not automatically close when entering or leaving the room. That might enable un unwanted individual enter you room. The lack of hotel staff genuinely greeting the hotel guests in the corridors or reception is another thing that lacks at Avegoor. Slow service at the bar, whilst the GM is sipping a wine in the corner is another no-go for me. These issues have been addressed, Fletcher said in an email, and they guaranteed me an “upgrade and welcome drink” for my next stay. So I did it again; another reservation at Avegoor. I assume that in this case, Housekeeping or the GM inpects the room before the guest checks in, right? A guest that complained, and decides to come back is a ”golden opportunity” for any buisness. Checked in, dead tired from my flight, and went to bed. Next morning, walking around the room I discovered an incredibly dirty room with a chronic lack of maintenance. Ripped curtains, corroded hot water pipes, coffee stains next to the coffee machine, dust everywhere; a lost screw in the wall, cobwebs on furniture, the list goes on. On my three days stay, I have seen literally only twice a manager of some kind, walking from the breakfast room with 4 cups of tea in his hand (why using a tray, right?), whistling happy, oblivious of all the issues the hotel has. When checking out, never ever my name was used (hotel standard since the 80´s). “Let me see” said the receptionist, “if you still have to pay something”. Well, If I am registered as a “no post”, obviously there is “nothing to pay”. (The night auditor/manager should check that, by the way). And the right phrasing would be “if I had any open balance”. Left the hotel for the airport. The following day I kindly sent an email to guest services, explaining my second bad experience in Avegoor, requesting a refund. The reply was that next time ”I better find another hotel”. It is frustrating, especially that the CEO was cc-ed in the email, and that I had no reply whatsoever from ASvegoor, the GM or CEO until this moment. So yes, the only good thing that came from this is that I will look for another hotel next time. But loosing a client is a very, very serious thing for any buisness, in my humble opinion.

ホテルは中央駅とショッピングセンターの端に位置し、ロビーは仕事、無料のカップやコーヒー、若い非公式のスタッフができます。 部屋は狭いですが、良いベッドと部屋があります。 残念ながら、私たちは各ホテルの死の罪を発見しました:元ゲスト、部屋はきれいではありませんが、これはもちろん注目です。

ベッドは 2 人用の説明だったので、ベッドはわずか 1.40 で、私たちには小さすぎます。ダブルベッドがわずか1.40であることを予約する際のより明確な説明。これのせいで寝不足。ブランケットも小さすぎました。

私たちは8月25日から31日までアーネムにいて、娘をアーネムビジネススクールに送りました。私たちは時間の間にここに滞在しました。ホテルのすぐ隣に素敵な食べ物と飲み物を提供する小さなレストランがあり、プライベートで居心地がよく、とてもフレンドリーなスタッフです。スタッフがタクシーの手配を手伝ってくれ、また、早めにチェックアウトを決めたときに3日間のお金を返金してくれました。いくつかのマークアップされていないもの:デュプレックススタジオは非常によく設計されたが、非常に急な階段で小さすぎた(膝の問題やLB高齢者と一緒に旅行している人がいる場合は、事前にこの部分を確認してください)。アパートでホテルではないため、レセプションや時計回りのサービスはありません。もう一つの重要な点は、アルンヘムにはUBERがなく、タクシーを回るのは都市で使用されているものよりもはるかに難しいことです。

一晩中エアコンで寝るのが好きなら、不可能です。毎晩、真夜中頃に自動的にオフになります。暖かさから目覚めて再びオンにします。中断された睡眠の4番目の夜でした。フロントで、彼らはこれが彼らの省エネ戦術の一部であると私に言った。彼らは私にファンを持ってくることさえ申し出ましたが、到着しませんでした。言うまでもなく、隣人がトイレを洗ったりシャワーを浴びたり、ドアを閉めたりするのを聞くことができます。このホテルが提供しなければならないすべての素晴らしいことは、睡眠が一貫して損なわれている場合、何も起こりません。シュレは夏にこのホテルを予約しません!

Had a single room for three nights in June. The weather was warm and sunny. Overall, I did not expect much from the hotel, as such it met or exceeded my expectations. The good points. o Close to walking trials and the great outdoors o Breakfast. There breakfast is hands down SUPER. o Had a disproportionally large bathroom compared to the bedroom. It was nice but seemed awkward but a good awkward o the room, furnishing and bathroom were modern. The bathroom had definitely seen an update o plenty of free parking Things to improve o the bathroom had a balcony (which was nice) but on the balcony there were cigarette butts. As a non smoker I can not stand this, but what it made it worse is that you have to question the cleaning staff if they don't clean that up. What else is getting missed o Single bed, was like for a very skinny person, not horrible kind of small o One Shampoo for 3 days, no refills. I think they could replenish the shampoo given it was for both shower and hand washing. o Dinner, had it once. It was okay but not 35 euros good for fish and chips and one beer.

We've stayed at this hotel before for the airborne anniversary and it's such a lovely place to stay. The staff are friendly and helpful, breakfast is great. Rooms very spacious with great views of the river. Parking available but an easy walk into Arnhem or on the bus route. Can also get bus onto Oosterbeek easily. We will be back!

ホテルの場所は素晴らしいです、ドアのすぐ外にある鉄道駅。しかし、私たちは自転車を持ってきて、ニジメゲン市の中心部は橋を渡って15分で簡単でした。ホテルでは自転車もレンタルしています。サービスはいたるところに素晴らしかった。サウナ、スチームルーム、リラクゼーションエリア、シャワーを備えたウェルネスセンターがあります。私たちはそれを数回使用し、とてもきれいでした。ジムもあります。夫もマッサージをしてくれて、シマさんは素晴らしかったです。彼女を強くお勧めします。オムレツのシェフに叫び、彼はとてもフレンドリーで元気で、素晴らしいオムレツを作りました。土曜日の朝食で非常に忙しく、彼がすべての注文をうまく処理したことに驚いた。ニーメゲンのスカイラインの印象的な景色を望む13階にコーナールームがありました。部屋は防音で、素晴らしいベッドがありました。全体として素晴らしい滞在。

IWe never stayed at a Fletcher Hotel, and still haven't. We left, the condition of the rooms was just too shockingly bad. We checked in, looked around the room, asked for another room, same shabby room. The pictures tell it all. We left the hotel and decided to drive back home. Contacted Fletcher several times regarding a refund. Another great Fletcher experience....not. Non existing customer service. I wanted my money back. No chance, they refuse to pay me back and only offer another stay at one of their properties (excluding two) to be booked 28 days in advance. You have been warned...

What a surprise! Hotel Papendal is basically the accommodation wing of the Dutch Olympic Association’s headquarters and training facility. Situated in quiet woodland a short drive from Arnhem and Oosterbeek, the bedrooms are very basic but comfortable and spotlessly clean. There is a bar onsite that serves simple snacks and meals, or you can venture out to Arnhem. Breakfast is AMAZING - high quality, and lots of choice in very smart self service restaurant. Parking is free and easy. No aircon, however bedroom windows do open.