エレコムのホテル

Over the past three years, I have been a guest at the hotel, and unfortunately, the overall experience got worse and worse, especially the past year. I spent 3 nights during Christmas 2022 with my family, and had some serious issues regarding cleanliness and guest safety. Room dirty, one daily cleaning skipped, housekeeping barging into the room without the obligatory 3 timers knocking on the door – that´s hotel standard everywhere you go, and in all hotels I worked in over the past 30 years. Room doors that not automatically close when entering or leaving the room. That might enable un unwanted individual enter you room. The lack of hotel staff genuinely greeting the hotel guests in the corridors or reception is another thing that lacks at Avegoor. Slow service at the bar, whilst the GM is sipping a wine in the corner is another no-go for me. These issues have been addressed, Fletcher said in an email, and they guaranteed me an “upgrade and welcome drink” for my next stay. So I did it again; another reservation at Avegoor. I assume that in this case, Housekeeping or the GM inpects the room before the guest checks in, right? A guest that complained, and decides to come back is a ”golden opportunity” for any buisness. Checked in, dead tired from my flight, and went to bed. Next morning, walking around the room I discovered an incredibly dirty room with a chronic lack of maintenance. Ripped curtains, corroded hot water pipes, coffee stains next to the coffee machine, dust everywhere; a lost screw in the wall, cobwebs on furniture, the list goes on. On my three days stay, I have seen literally only twice a manager of some kind, walking from the breakfast room with 4 cups of tea in his hand (why using a tray, right?), whistling happy, oblivious of all the issues the hotel has. When checking out, never ever my name was used (hotel standard since the 80´s). “Let me see” said the receptionist, “if you still have to pay something”. Well, If I am registered as a “no post”, obviously there is “nothing to pay”. (The night auditor/manager should check that, by the way). And the right phrasing would be “if I had any open balance”. Left the hotel for the airport. The following day I kindly sent an email to guest services, explaining my second bad experience in Avegoor, requesting a refund. The reply was that next time ”I better find another hotel”. It is frustrating, especially that the CEO was cc-ed in the email, and that I had no reply whatsoever from ASvegoor, the GM or CEO until this moment. So yes, the only good thing that came from this is that I will look for another hotel next time. But loosing a client is a very, very serious thing for any buisness, in my humble opinion.

ホテルは中央駅とショッピングセンターの端に位置し、ロビーは仕事、無料のカップやコーヒー、若い非公式のスタッフができます。 部屋は狭いですが、良いベッドと部屋があります。 残念ながら、私たちは各ホテルの死の罪を発見しました:元ゲスト、部屋はきれいではありませんが、これはもちろん注目です。

快適な部屋、よくデザインされた部屋。すべてが清潔で快適です。非常に中心。シンプルだが十分な朝食。さまざまなパン、フルーツ、ヨーグルト、卵、ミルク...とおいしいコーヒー。

Let me start off by saying: if you are looking for a nice area for walking and cycling, this hotel may be worth it. The surrounding woods are quite nice. Other than that, don't expect much. As others have already mentioned, it's not a typical hotel but more of an outdated holiday resort. It's not even close to being worth 4 stars. There are two rooms per building, using the same main entrance, and you have to pay extra if you want the ground level room - which is apparently also the only one with a kettle and coffee machine. The stairs to the first-floor hotel room are quite steep and not accessible to everyone. The vibe it gave was 'sleeping over in your 70-year-old uncle/grandpa's attic'. The rooms are very old-fashioned, with no clock, an old radio you can't plug in because of the lack of outlets, and a bit of a musty smell. The 'two-person bed' is just two single beds pushed together, so if you want to be intimate with your partner or just sleep close together you will most definitely end up in the gap in between. The beds don't sleep great, either. There is no airconditioning so it gets quite hot in the summer with no way of cooling down, and the wifi is not too stable. There is also some mould in the shower, as well as rust, and the window in the bathroom does not open. The toilet sometimes refused to flush properly. Breakfast was standard, don't expect any vegan options except for bread and peanut butter. You are allowed to take some stuff for lunch, though, which is nice. There is no fridge in your room however, so keeping things cool is not an option. Also bring your own cutlery, plate & cup if you plan on buying breakfast/lunch at a local supermarket, because the room only comes with two plastic-lined paper cups. There is only one vegetarian main course on the restaurant menu, but the chef was very kind and made the vegetarian lunch options dinner-sized for us. Vegan would definitely be impossible, though. The restaurant and pool are also not that easily accessible for people in a wheelchair or with a walking impairment. Definitely get some sort of voucher or discount deal, otherwise the prices are way too high for what you get. You're not allowed to order food from Thuisbezorgd etc. The pool is... well, it's not much. It's small but barely anyone goes for a swim there, so chances are you will have it all to yourself. Bring something like a diving game or a ball if you want to have anything fun to do. The showers don't really work and half of them only have cold water. There is a tennis court but it will cost about 12 euros per hour to use it, and the 'sports fields' that are on the map they give you have become overgrown and cannot be used. You're not allowed to park your bike next to/close to your building but there is an old shed-like building in which you can store your bike. There's also bikes for hire but we brought our own and so didn't look at the prices. The staff members were quite nice and patient, though there wa

Had a single room for three nights in June. The weather was warm and sunny. Overall, I did not expect much from the hotel, as such it met or exceeded my expectations. The good points. o Close to walking trials and the great outdoors o Breakfast. There breakfast is hands down SUPER. o Had a disproportionally large bathroom compared to the bedroom. It was nice but seemed awkward but a good awkward o the room, furnishing and bathroom were modern. The bathroom had definitely seen an update o plenty of free parking Things to improve o the bathroom had a balcony (which was nice) but on the balcony there were cigarette butts. As a non smoker I can not stand this, but what it made it worse is that you have to question the cleaning staff if they don't clean that up. What else is getting missed o Single bed, was like for a very skinny person, not horrible kind of small o One Shampoo for 3 days, no refills. I think they could replenish the shampoo given it was for both shower and hand washing. o Dinner, had it once. It was okay but not 35 euros good for fish and chips and one beer.

If you like to sleep with air conditioning the whole night, it is not possible. Every night it shuts off automatically around midnight. Waking up from the warmth to turn it on again. It has been my 4th night of interrupted sleep. At the front desk they told me that this was part of their energy saving tactics. They even offered to bring me a fan, which never arrived. Not even to mention you can hear your neighbors flushing toilets and showering, slamming doors. All the great things that this hotel has to offer fall into nothing if your sleep is compromised consistently. Shure wouldn't book this hotel in the summer!

We've stayed at this hotel before for the airborne anniversary and it's such a lovely place to stay. The staff are friendly and helpful, breakfast is great. Rooms very spacious with great views of the river. Parking available but an easy walk into Arnhem or on the bus route. Can also get bus onto Oosterbeek easily. We will be back!

素晴らしいスタッフと素晴らしいホテル。ヨーロッパのオートバイツアーに理想的な場所にあり、必要な休憩をとっています。アーネムへのアクセスが良く、オペレーションマーケットガーデン中に命を捧げた連邦軍に敬意を表した瞬間もできました。アーネムVDVありがとう

The sports theme is everywhere in this hotel and it's great to see, a nice change from all the anonymous hotels out there. The room was comfortable and well equipped. Breakfast was fantastic and I would strongly recommend it if you're staying here, though there is a bit of a walk from the rooms to the restaurant. Parking very close to the hotel entrance outside was free, with plenty of space. The hotel appears to be in a calm and beautiful area. Unfortunately, the booked rooms did not match what we received when we arrived. Even though a suite was included in the booking - and pre-paid for - we only received normal twin rooms. Upon raising this with the front desk and asking for a partial refund they promised to get back to me via e-mail, which they never did. I raised the issue with the booking agent who also contacted the property, but they refused to refund the partial cost. I'm afraid this cast a shadow on an otherwise pleasant stay and I'm upset that the hotel was not be willing to compensate for their mistake, even just the cost difference.

ホテルは本当に美しく、入り口はとても美しく、誰もがとてもフレンドリーで、食べ物は素晴らしいですが、電気がオンになると、私たちは口を開けました。最初の口は庇護希望者でいっぱいでした。彼らはすべて着ていました。 2番目の電気も甲と子でいっぱいでした。庇護希望者、大里、私たちは去りました、3e.に立ち寄って、庇護希望者の大規模なグループが待っていましたが、その後、スタッフの話を聞きました。これらの人は一日中2つの電気を取ったのは不思議です。すみません、あなたは二度とValk氏に会うことができません、それは非常に高価ですが、私は他を楽しみにしています! ! !