エレコムのTurnhal Avegoorホテル

Over the past three years, I have been a guest at the hotel, and unfortunately, the overall experience got worse and worse, especially the past year. I spent 3 nights during Christmas 2022 with my family, and had some serious issues regarding cleanliness and guest safety. Room dirty, one daily cleaning skipped, housekeeping barging into the room without the obligatory 3 timers knocking on the door – that´s hotel standard everywhere you go, and in all hotels I worked in over the past 30 years. Room doors that not automatically close when entering or leaving the room. That might enable un unwanted individual enter you room. The lack of hotel staff genuinely greeting the hotel guests in the corridors or reception is another thing that lacks at Avegoor. Slow service at the bar, whilst the GM is sipping a wine in the corner is another no-go for me. These issues have been addressed, Fletcher said in an email, and they guaranteed me an “upgrade and welcome drink” for my next stay. So I did it again; another reservation at Avegoor. I assume that in this case, Housekeeping or the GM inpects the room before the guest checks in, right? A guest that complained, and decides to come back is a ”golden opportunity” for any buisness. Checked in, dead tired from my flight, and went to bed. Next morning, walking around the room I discovered an incredibly dirty room with a chronic lack of maintenance. Ripped curtains, corroded hot water pipes, coffee stains next to the coffee machine, dust everywhere; a lost screw in the wall, cobwebs on furniture, the list goes on. On my three days stay, I have seen literally only twice a manager of some kind, walking from the breakfast room with 4 cups of tea in his hand (why using a tray, right?), whistling happy, oblivious of all the issues the hotel has. When checking out, never ever my name was used (hotel standard since the 80´s). “Let me see” said the receptionist, “if you still have to pay something”. Well, If I am registered as a “no post”, obviously there is “nothing to pay”. (The night auditor/manager should check that, by the way). And the right phrasing would be “if I had any open balance”. Left the hotel for the airport. The following day I kindly sent an email to guest services, explaining my second bad experience in Avegoor, requesting a refund. The reply was that next time ”I better find another hotel”. It is frustrating, especially that the CEO was cc-ed in the email, and that I had no reply whatsoever from ASvegoor, the GM or CEO until this moment. So yes, the only good thing that came from this is that I will look for another hotel next time. But loosing a client is a very, very serious thing for any buisness, in my humble opinion.

ホテルは中央駅とショッピングセンターの端に位置し、ロビーは仕事、無料のカップやコーヒー、若い非公式のスタッフができます。 部屋は狭いですが、良いベッドと部屋があります。 残念ながら、私たちは各ホテルの死の罪を発見しました:元ゲスト、部屋はきれいではありませんが、これはもちろん注目です。

ベッドは 2 人用の説明だったので、ベッドはわずか 1.40 で、私たちには小さすぎます。ダブルベッドがわずか1.40であることを予約する際のより明確な説明。これのせいで寝不足。ブランケットも小さすぎました。

私たちは8月25日から31日までアーネムにいて、娘をアーネムビジネススクールに送りました。私たちは時間の間にここに滞在しました。ホテルのすぐ隣に素敵な食べ物と飲み物を提供する小さなレストランがあり、プライベートで居心地がよく、とてもフレンドリーなスタッフです。スタッフがタクシーの手配を手伝ってくれ、また、早めにチェックアウトを決めたときに3日間のお金を返金してくれました。いくつかのマークアップされていないもの:デュプレックススタジオは非常によく設計されたが、非常に急な階段で小さすぎた(膝の問題やLB高齢者と一緒に旅行している人がいる場合は、事前にこの部分を確認してください)。アパートでホテルではないため、レセプションや時計回りのサービスはありません。もう一つの重要な点は、アルンヘムにはUBERがなく、タクシーを回るのは都市で使用されているものよりもはるかに難しいことです。

ビルダーバーグ ホテル デ ケイザースクロンは、歴史がたくさんある素晴らしい新しく改装されたホテルです。非常にプロフェッショナルでフレンドリーで親切なスタッフとレストランは間違いなく見逃せないレストランです。ホテルは宮殿「Het Loo」のすぐ隣にあり、Apeldoornや他の近くの村の他の多くのアトラクションに近い。彼らはまた、素敵なサイズの温水プールを持っています。間違いなく私がお勧めする場所です。

清潔なホテルと鉄道駅のすぐ隣、町まで徒歩圏内という絶好のロケーション。良いサイズの部屋。私はレストランで食べなかったバスローブとスリッパを提供しました、朝食は基本的でしたが、パン、卵、シリアル、新鮮なオレンジジュースがありました。

What a surprise! Hotel Papendal is basically the accommodation wing of the Dutch Olympic Association’s headquarters and training facility. Situated in quiet woodland a short drive from Arnhem and Oosterbeek, the bedrooms are very basic but comfortable and spotlessly clean. There is a bar onsite that serves simple snacks and meals, or you can venture out to Arnhem. Breakfast is AMAZING - high quality, and lots of choice in very smart self service restaurant. Parking is free and easy. No aircon, however bedroom windows do open.

Fantastic hotel. Excellent location for motorway, Arnhem and neighbouring villages. Beautiful woodland setting. Lovely staff Superb room, spacious with super bathroom and access to balcony . Wonderful breakfast which is very good value. Restaurant a little overpriced. Dog friendly.