Power was out at check in so we made arrangements at another hotel across the highway where the power was on. Hotel then refused to reimburse me because they said the power came back on within three hours lol. So what? Are we supposed to hang out in the lobby until the power comes back on? They said they couldn’t make key cards or do anything because the data and power were out. It’s outrageous to think anyone would sit in a hotel lobby with a bunch of other people and wait for the electricity to come back on. They even said they have no idea when power would be restored.
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Yolanda
2023年11月26日
Room was nice but needs updating. Bathroom outlet didn’t work & body wash dispenser had fallen off the shower. The elevator was really in need of a broom.
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Paul
2023年11月13日
The staff were unresponsive when told of the noise of kids from a Hockey tournament running in the halls and stairwells at night
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Douglas
2023年9月11日
The Suite was well equipped with everything you would need if you were staying for an extended time. The breakfast was great. Staff was friendly and helpful. We were i and out for just 1 night but it was fine.
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Tim
2023年9月7日
Stayed in a suite. It had a mini kitchen that was very useful, the bed was comfortable,the room was clean, and the soap and shampoo had a nice fragrance. It was an enjoyable stay.
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Caryn
2023年9月3日
Didn't see it at first as there is a small cluster of hotels. Theo (check-in) was very friendly and welcoming.
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Claudia
2023年8月20日
The electric plug in the bathroom which is the only room with a mirror
Did not work
Very
Hard to get ready for an event
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James
2023年8月14日
Room cleaning was only offered every second day. On that day I had to call repeatedly and still the room wasn’t refreshed until nearly 5 P.M.
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Carmelinda
2023年8月8日
The hotel was amazing. The customer service was the best. We showed up early and they accomodated us for an early check in. I give this place five stars!