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Anna’s House was lovely and clean. Located about 50 mins from Chania airport. Arrived at Anna’s House late, about 11.30pm after delayed flight and they were very accommodating. Arranged for the bar to remain open and they cooked us a pizza and gave us an ice-cold beer. Anna’s house is split into two sections – one with main reception, pool and pool bar/breakfast restaurant and another section which is a short 100 metre walk down the road. We were ‘upgraded’ to the section down the road which I think had more self-catering apartments. Our upgrade was perfect as we got a 1 bedroom apartment which a kitchenette and two balconies. It meant we could have separate rooms, which as nice. I would say that the main section with pool etc was much nicer and kept up better, neat gardens, clean, pool, bar etc. The grass at the self-catering section was very long and it looked a bit older and not as pristine or maintained. A few cracked glass balcony areas etc Although the grass was long etc, it did get cut on the last day of our holiday which made it look at lot better. It was still nice, but I think the main hotel section was better. Our apartment was spacious and clean with comfy beds. Pool was large and attractive. Enough loungers for us but hotel was quite quiet as not that many guests. The online photos showed a kids splash area but we didn’t see that. As well as a gym but we didn’t look for that either. There were some young children around and there was a little paddling pool attached to the main pool too. Staff were brilliant. All so friendly and helpful. Bar manager was fabulous as was the receptionist. All fab! Breakfast was amazing, delicious choice of pasties, freshly cooked waffles and pancakes, fruit etc and omelette/egg chef too which was a great treat. Drinks and cocktails were served quickly around the pool too, which was great during the day. Anna’s house was about a 10 min walk into town. Walking down to town whilst it was daylight was no problem, there were a few others walking that route too. Coming back after dark was a little unnerving. Although we had no trouble, it felt very remote walking out of town as two women. We didn’t pass any other people walking and some cars would drive past. As I say, we didn’t experience anything bad but we were quite nervous each night knowing we had to ‘do the walk’ and had our wits about us. I wouldn’t have wanted to do it alone or with the kids. Sadly, as Anna’s house isn’t actually that far, it was not worth a taxi driver taking us. Town was nice with some shops and restaurants. We had some lovely meals but really only a handful of lovely pretty tavernas to choose from. If we were there longer than 4 nights we would be stuck for choice. Beach- You can walk from Anna’s but you are the town end which is very busy and quite narrow. We got a taxi from Anna’s (Euro 6) and went further down the beach, which still had beach bars, wide beach and was stunning. Overall, great place!

オーナーと家族が運営する素敵なホテル、素敵で歓迎する人。私は港の橋を見下ろすバルコニー付きの素晴らしい部屋を持っていました。村の広場のすぐそばの場所は、一人旅として私にぴったりでした。私のダブルルームには冷蔵庫とコーヒー製造設備、素敵なバスルーム、部屋の価格には安全とエアコンが備わっていました。朝食は価格に含まれていたので、それは素晴らしい価値のある滞在でした&私は徹底的にお勧めします、私はすぐに別の訪問を計画しています!家族はまた、すぐ隣にある素晴らしいタヴェルナノストスを所有し、運営しています。素晴らしいギリシャ料理と伝統的なクレタ島の料理が私の家族の母に調理されました。そこで食べることを強くお勧めします。食べ物は素晴らしいだけでなく、設定も素敵です。

Like the other reviews, the staff are what make to hotel a pleasant experience. Francesca, Tony, Natasha and Stella where amazing hosts for my stay. They were always warm and helpful through out my week with them. My favorite amenities was having a morning yoga session with Francesca on the rooftop with a sea view. Was a great way to start the day. I really hope the owner/management show appreciation to retain good staff that take pride in the job. A little can go a long way. I had a sea view room on the 1st floor which was cute. The room was clean and had Netflix Disney+ and YouTube on the TV which was really good if you want in room entertainment. Perhaps the bathroom's could do with a make over as whilst they are clean, they are quite dark and grey looking but fine in terms of functionality. I opted for the half board option and was a little bit apprehensive, as I usually am whenever I travel as I am vegan and worry about options. I did email the hotel 2 weeks before to let them know and I did see it was noted down on my paperwork when I checked in which was good. Dinner on the rooftop exceeded my expectations as there was options or alternatives I could have for my dinner so it didnt get boring having the same thing every day. However I do wish there was more option at breakfast as I ended up just having veg and potatoes which was not the most thrilling. The food at breakfast was not very hot also even when it came straight out the kitchen. It would have been nice to have the same level in variety as at dinner. For example, the fresh orange juice each morning was delightful but it would have been nice to also have fresh smoothies too. Also, having veggie sausages and pancakes at breakfast and vegan yogurt as these things do exist and should be more widely available. Hotel is widely accessible to the beach and shops which is literally stones throw away. Nice spot if you are a female solo traveler like myself who wants to have a restful vacation experience.

If I could, I would have given this a 3.5 star review. I will start with the positives: - The beach in front of the hotel is excellent and the ”free” sunbeds were very good (although at busy times, they get full by 10am so bear that in mind if you like a late start to your day). - Corissia Park is lovely with its large swimming pool and restaurant. - Buffet breakfast was very good and varied. The freshly made waffles were a highlight. - Our room was spacious and had a much needed fridge and good air-conditioning (but read on about its negatives). - Location is great, literally 1-2 minutes walk between room, beach, Corissia Park, village centre, supermarket etc. The things that could (and should - given the price we paid) have been better: - The hotel is advertised as being 4-stars. Our room was not in the actual hotel building but about 60 metres away. It was basically a very basic 2-room Airbnb type accommodation, but with no kitchen or living room. Nowhere near 4-star quality. The furniture was basic and unattractive. The walls were full of marks from dead mosquitoes, cleaners just ignored them. The toilet always had an unpleasant smell. We bought our own air-freshener to use while we stayed there. - Cleaning, in general, wasn't great. Cleaners would come in the afternoon, not in the morning and the quality of the cleaning was so-so. - I mentioned earlier that buffet breakfast was great. Buffet dinner was not as good. Whereas breakfast includes free water, juices etc, dinner does not include anything to drink at all - not even water. A 1-litre bottle of water costs a shameful 3.60 Euros! In Greece, most restaurants provide free tap water or charge a very small amount for bottled water. 3.60 Euros for a 1-littre bottle of water in Greece is an absolute rip-off and shows disrespect towards the hotel's customers. - The hotel attracts mainly German tourists, which is absolutely fine, they were very well behaved and I like German people and have visited Germany many times. However, it is not just Germans that visit the hotel (we heard several non-German languages spoken by guests!). The hotel only seems to make an effort to please German guests however. When we were given the instructions to join the wi-fi, they were in German only! The TV in our room had pretty much only German channels - not even any Greek ones despite being in Greece! - Customer service from the hotel reception was hit and miss. The people at reception didn't feel very friendly or trying hard to help. Maybe because we didn't speak German? We expected better. Overall, we did enjoy our stay, but given the premium prices we paid (over 300 Euros per night) we did expect better.

Positiv zu bewerten ist die außerordentliche Freundlichkeit des Personals, insbesondere im a-la-carte-Restaurant. Auch Bemängelungen am Zimmer wurden unverzüglich erledigt. Leider hatten wir während unseres 3-wöchigen Aufenthalts ein Zimmer (Superior mit eigenem Pool), das nicht im Haupthaus, sondern straßenseitig gelegen war. Rechter Hand hatten wir eine Autovermietung, ggü. einen Shop und links eine Taverne, die tagein tagaus Fisch grillte, so dass wir auf der Terrasse kaum sitzen konnten. Zudem war es von der Straße her recht laut, also nichts mit Ruhe. Wir haben VP gebucht, da in unserem Buchungsportal leider kein all inclusive angeboten wurde. Das Essen haben wir im a-la-carte Restaurant am Abend und im Corissia Park am Mittag eingenommen. Wir bezeichnen das 5-Gänge-Menü am Abend als mittelmäßig, es war gut, jedoch für ein 5-Sterne-Haus nicht unbedingt raffiniert, zudem meist nicht einmal sehr heiß. Rucola-Salat werden wir hier zu Hause erst mal nicht mehr essen, davon haben wir dort genug bekommen. Das Mittagessen hatte etwas von Schnellrestaurant, gesund ernähren kann man sich hier nicht. Es gab entweder Hamburger, Pizza, Pommes oder mit schwerer Majonaise zubereiteten César Salat. Gyros haben wir dort einmal gegessen, war u. E. Kein hochwertiges Fleisch, uns hat es nicht geschmeckt. Die Auswahl war eingeschränkter, als bei den all-inclusive-Gästen, für sie gab es eine andere Karte. Was uns letztlich noch ein wenig sauer aufgestoßen ist, war die Tatsache, dass wir am Abreisetag das Mittagessen hätten selbst bezahlen sollen, da auschecken um 12 Uhr angesagt ist, es Mittag aber erst ab 13 Uhr gibt. Das entzieht sich unserem Verständnis, da wir bei der Anreise nach 22 Uhr zwar Abendessen (kein 5-Gänge Menü, da das Restaurant schon zu hatte) bekommen haben, nach unserem Verständnis wir aber am Abreisetag noch Anspruch auf 2 Mahlzeiten, nämlich Frühstück und Mittagessen haben. Erst dann hat man für 21 Tage 3 Mahlzeiten pro Tag erhalten. Das wurde zwar vom Reisebetreuer der Anlage zu unseren Gunsten geregelt, mit der Begründung, das sei im Corissia nicht üblich, in Ordnung ist das jedoch nicht. Einzukalkulieren ist bei VP, dass man die Getränke außer beim Frühstück selbst zahlen muss. 0,5 Liter Bier für 5,50 EUR ist kein Schnäppchen. Hier darf man bei 3 Wochen Aufenthalt mal locker noch mal 400,— EUR für die Getränke und 84,— EUR für die Kurtaxe bei 4,— EUR/Tag hinzurechnen. Bei einem Pauschalreisepreis von fast 6.000,— EUR überlegen wir uns das das nächste Mal sicherlich. Die Infrastruktur in Georgiopoulis ist eine Katastrophe, wenn wir geduscht haben, hat sich das Licht gedimmt. Die offene Bauweise des Zimmers finden wir gewöhnungsbedürftig, wenn einer nachts aufs WC gegangen ist, war der andere wach. Die Spülung war sehr laut, zudem war der Fußbodeneinlauf so verdreckt, dass ein Geruchsverschluss nicht gegeben war. Hat man dort die Tür ein wenig offen gelassen, roch das ganze Zimmer sehr unangenehm. Wir würden hier nicht noch einmal