We had booked for 2 nights . On the 2nd day we found rats in the room. They move around freely licking and eating and shredding anything that smells of food . They shredded our bags which contained food ( prasad as we were traveling from Varanasi) . They are on the tables where the electric kettle is , where the water bottles and glasses are , where any kind of food is kept like fruits and biscuits . Is it healthy to eat anything which is licked by rats ! Is the management bothered ? To top that the pillow covers are soiled , the toilet seat is swinging , the soap and body lotion bottles are empty and they have no one to check . And to top it even when they are TOLD NOT TO ENTER THE ROOM , as the bags are open and things are all around , THEY STILL DO ENTER and handle one’s personal belongings and spray insecticide ! Is that hygienic and safe ? The 2nd day was a waste as all we did was try to convince the staff that rat infestation is a dangerous thing , then wash all clothes as rats had moved all over the room and finally change the room !Exhausting time and because of it ,couldn’t visit places that we had wanted to . The only grace is the dinning room , handled by Mr. Ashwini, Service with a smile and courteousness . I called up the main office at Ahmedabad . Was asked to speak to reservation manager .Guess what he had to say …. We all have rats roaming in our houses , so what is wrong if they roam in the hotel room !
自動翻訳