エクステンデット ステイ アメリカ スイーツ ハートフォード ファーミントン(Extended Stay America Suites - Hartford - Farmington)

Stayed to attend a graduation. Checked-in and out without a hassle. I was able to receive cutlery and other basic needs for the stay. The room was clean and everything was in good working condition. The bed was comfortable as well. The only difference at the Hartford-Farmington location they do not have a pool nor a dishwasher. However, I was pleased with my stay.

Interior decor very dreary and institutional. Key cards often didn’t work. Some of the staff were great, others, not. Coffee during “free breakfast” not replenished once urn empty. Lots of cigarette butts on the ground in front of entrance and No Smoking policy not strictly enforced.

Pet friendly rooms are close to the door to go outside. Efficiency style with a stove makes things much easier

Paid for three nights. Had a family emergency and only used one of the three nights. Asked for a partial refund and was just looked at with attitude and no professional assistance from the staff. Poor job

This hotel was very convenient for us for the holidays. Could use better linens and towels which we had to use 2 or 3 instead of one quality towel. We were in an accessible room and should have had some type of bath math in shower very slippery and my husband fell twice.

Hotel had an odd odor. Not sure if some cleaning agent was used on the heat elements but it smelled quite off. Was not very comfortable for the cost, however was clean which was a plus! There was a piece of construction equipment that started up and beeped at 3:30 am.

Front desk staff is very friendly( even when they had to deal with a little kid pulling the fire alarm in the middle of checking me in. Beds and pillows where comfortable.

Kitchen useless because no cookware, dishes, etc provided. Meager breakfast. No coffee in room. Dunkin Donuts and Ice cream store are the only restaurants within in a walkable distance. Otherwise, a good location if you have a car. Clean and modern.

First room they gave us was not cleaned from the previous occupants had to go back to the front desk and get another room