パーク ホテル サンタエリア(Park Hotel Sant'Elia)

My family and I stayed here whilst attending a local wedding. The rooms are basic, but they contain all that you need. The shower was really good and powerful. We had breakfast included which included pastries, ham, cheese etc - which was nice. The views from the hotel were lovely and the veranda area where you could have drinks was beautiful. The staff were very friendly and helpful. We had a hire car and there was plenty of room for parking. A great hotel for a short break!

Excellent option in Otranto region. Best service, friendly team (Orsola advises made our time the best one!!).

The air conditioning consistently stops working once it reaches 23 degrees. We have to repeatedly request for it to be turned on again. The breakfast is extremely disappointing, consisting only of processed products. The staff members do not speak English. There is a lack of soap provided. The pillows are of terrible quality. Our experience at this hotel was far from enjoyable. I have made multiple requests to leave without incurring a penalty (we booked 7 nights), but the manager's response was exceptionally rude. I strongly advise against staying here.

Air conditioning stopped working. It was 85 Fahrenheit or 29 Celsius. Preventive maintenance could have prevented this. No soap? No shampoo? The tv remote was provided at check in. The bed was hard as wood and never rotated so it was broken in towards the head. The pillows were hard memory foam. Nothing was enjoyable about this hotel other then the water pressure. Breakfast was absolutely pathetic. I would highly recommend you look elsewhere if you have western standards.

Great work from Vito and all the staff

Friendly employees

Excellent

HIGHLY UNDERRATED hotel! Easy to find (just off the exit/by zoo safari) with stunning views of the coastline. Accommodations are far better than the rating suggests. But what really makes this hotel special is the service! The staff are extraordinarily kind, helpful and try to meet every customer request. The days before our daughter’s wedding were very stressful, requiring many sudden, unexpected changes to our plans and those of our guests. The staff was there for us, day and night. We could not have found a better place!

The hotel was ok. Nothing exceptional and overpriced. Views are pretty if you are lucky to get a room with views. The pool is good but the music was abnormally loud and it closed at 18.00h, kinda early. The ac stopped working during our stay. The gym is not included in the price. The restaurant was very poor and incredibly overpriced for what it offers. Breakfast is a joke, cake and croissants? It is far from fasano.