クオリティ イン(Quality Inn)

This was a very clean property and a clean foyer/greeting area. Good price for last minute booking during a long day...over 10 hours of traveling. I have been in customer service for over 30 years. One thing that stood out was that in the morning when I was going to the truck to put in our suitcases, I glanced back to see where the foyer/front desk was, the clerk caught my eye and waved goodbye to us. I was so impressed, I went to the front desk and told them what that meant to me. That is was a gesture that put me firmly into the roll of the customer and that they appreciated us coming. The room was very clean, comfortable and the bed was just perfect for these old bones! We will remember this when we come through again!

THE MANAGEMENT AND STAFF WERE GREAT!!!! This is a small hotel owned, I believe by a small local company. They went out of their way to make sure we were comfortable and had everything we needed. The room was clean and comfortable. Would stay here again

filthy floors, filthy bathroom, filthy sunken mattress, stained hairy towels, smelly heater. I ate the $74 and moved to a better hotel.

There was literally a homeless camp on the corner of the parking lot. The steps to the second level weren’t level and were unsafe. Room was smelly, felt dirty. We left in the middle of the night. Couldn’t sleep here.

very friendly personnel ar reception, in the breakfast room and maintenance too. practically table service with waffle making to your liking. clean enough and excellent value for money.

There were a lot of homeless people walking around d the parking lot. They were hanging out at the convenience store next door

The staff was tremendous. We were thankful to have found a room at last minute on game weekend The room flooring was upgraded and clean but the public walkways were dirty and trashy There was no accessibility to get to the second floor The fridge was removed from the room and was left in the wall area and water was all over the floor of our room Shower head didn't fully engage The cops showed up while we were waiting for an Uber which was unsettling

Our 1st room had Bed Bugs not to mention was filthy. Our second room was run down and dirty. Bed was terrible kept hearing the springs popping every time you rolled over. Never left coffee cups in the room and only gave one packet of coffee even though they knew we had two people in the room. Also only two VERY small towels. When we called front desk for more coffee they wanted us to pick it up from them. Also only bar soap. Which people don’t want to share soap. The hotel overall was very run down and filthy. Also had gnats flying around the room.

Checked in and left for lunch came back and went to check the room and it was in the condition of the pictures below. The front desk Accused us of causing the damages. The front desk workers were very rude, unprofessional and trying to intimidate me when asking for a refund due to the condition of the room. We were denied a full or even partial refund because we didn’t immediately go and check out the room, upon checking in (as mentioned above we went to lunch prior to going to the room) overall a horrible experience