Chengyun Yuexi Resort

Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.

The hotel is very clean and the location is very good. It is about 5 min - 10 mins walk to the tourist spot. It is also very close to the bus station and the bus brings you directly to the railway station.

Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out. A few improvements needed: 1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower. 2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive. 3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel. 4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this. 5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor. 6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors. All in all a good stay but some improvements needed.

Good location, the hotel accros bus shelter to go to railway station. The room is spacious and clean, the staff is friendly, and the check - in process was fast. The breakfast was splendid, there are plenty food and beverages provided. I will definitely stay at this hotel again in the future.

酒店在鳳凰古城北面的奇峯廣場上，景區專線車到門口，酒店比較大，房間特別大，1.5米的雙床房很少見，晚上安靜，步行到虹橋幾分鐘，前台小姐姐服務特別好，臨出門建議我們帶兩把大傘，結果回來雨下好大！就是早餐有點配不上酒店的規格！

房間大，免費升級的豪華房景色美，1.5米的床帶娃一起睡不會擠，床很舒服，我們兩大兩小還給兩小孩都送了早餐券，智能馬桶好用，服務好，退房還送了兩包薑糖🍬乾淨衞生，推薦推薦

酒店位置很好，高鐵轉接駁車1號線，下車就能看到酒店，離古城步行也就幾分鐘，房間也挺大，廁所乾濕完全分離，服務人員也很熱情有事隨叫隨到。唯一不足的是酒店內隔音極差，過道有人放個屁都能聽見。

房間整潔，衞生乾淨，酒店服務很好，周邊環境也好，酒店門口就是到高鐵的擺渡車終點站，去高鐵站很方便，酒店還會介紹遊玩路線，離開酒店還送了禮物薑糖。下次來還住這裏。