This hotel was beautifully located along the river and was an easy walking distance to the various restaurants and shops in the area. The room was tastefully decorated, spacious and comfortable.The hotel hosts were very friendly and accommodating from start to finish and I will definitely stay here again when I return. While I speak very limited Mandarin, they were happy to chat with a translation app and help me during my stay. I truly appreciated their kindness and I wish I had stayed longer as this cute little town has lots to enjoy as part of a relaxing vacation.
Einfach nur TOP! Wir hatten eine großartige Zeit in dieser Unterkunft. Wir wurden sehr herzlich empfangen, unsere Gastgeber haben uns mit Tee willkommen geheißen. Wir haben uns gleich wie zuhause bei guten Freunden gefühlt.
Von der wunderschönen Dachterasse hat man einen tollen Ausblick auf die ganze Altstadt.
Unser Zimmer war sehr sauber und sehr schön eingerichtet, wir haben uns sehr wohlgefühlt. Es gab eine tolle Badewanne und eine japanisch anmutende Sitzecke. Die Gastgeber sind sehr hilfsbereit und freundlich, wir haben gemeinsam auf der Dachterasse das neue Jahr begrüßt. Wir können einen Aufenthalt wärmstens empfehlen und werden das Hotel jederzeit wieder buchen. Auf unserer Reise durch China haben wir viele tolle Hotels besucht, dieses war in allen Punkten das Beste.
ゲゲストAmazing boutique hotel located in the center of Fenghuang old town, with amazing staff and great luxurious atmosphere! ❤️
The room was very spacious, beautifully decorated and with all modern amenities. Everything was incredibly clean and felt brand new. Our highlights were the comfy bedsheets and the elegant bathtub, which were the perfect end after a long day of traveling! Breakfast in the morning comes as a set menu of Chinese typical breakfast dishes, including noodle soup , dim sum, fresh fruit, all tasty and made fresh. In case you are too lazy to wake up early, in the room there is available a nice selection of local teas and coffee free of charge.☺️
The location of the hotel is very convenient, as it is central to the old town and yet away from the noise of the crowds and bars which stay opened until late ar night. All main points of interest are easily reachable by foot within 5 minutes.
A special mention goes to the family staff who went above and beyond to meet our request! They not only helped us organize car transfer from and to the train station, (including carrying our luggage to the main road since in the old town no cars are allowed), but also to book tickets to the nearby attractions, give us restaurant recommendations, and even provide heating machine for the room.
We cannot recommend enough this hotel for anybody who wants to spend a great relaxing time in Fenghuang old city. They surely know how to make a guest feel pampered for the whole stay!
5🌟 top service, thank you !!!
ゲゲストVery good Homestay it’s small hotel but good location that near main square, hotel service very good like 5 stars hotel the lady who is everything as reception, cleaner and maybe manger help me a lot before I go there she guided me how go to home stay that very good and clear also when I arrived she guided me how walk around town and river, where is shortcut go there and where can I find stall or restaurant. Also once I need her help to find supermarket she responded immediately and clear. Recommend everyone who finding accommodation in Fenghuang
MMaxx ThanchanothFirst of all, I would like to say about service, the staff (a tiny girl in glasses) is very very helpful and service-mind. The driver sent us at wrong gate, then she came to pick us up and assisted us to hotel and did the same thing when I go back, she tried to find taxi for us. Moreover, one of staffs gave me a gift when we check-out. The place is located close to south gate and popular and crowded. I spent time at balcony for long time, so happy. The room was clean and comfy. I love this place so much.
TTang Mee Yen私たちはマレーシア人で、湖南省には初めて、フェニックスにも初めて来ました。Ctripで最も高く評価されている湘西ホテルの1つに選ばれ、シャトルサービスが必要であることをメモしましたが、電話を置き忘れました。高速鉄道駅を降りた後、ピックアップを覚えていなかったので、バスに乗りました。その後、ホテルに着くと、受付係は、ピックアップ係が高速鉄道駅で私たちを迎えに来なかったと言いました。私たちはその出来事だけを思い出し、とても残念に思いました。ホテルには大きな駐車場があります。フロントでのチェックインはとても迅速でした。ホテルには専属のバトラーもいて、チェックイン後にフルーツを出してくれました。とても親切でした。部屋で何か必要なことがあれば、彼らに連絡することができます。サービススタッフはとても歓迎してくれ、部屋は広々としていて明るく快適で、シーツやカバーは清潔でさわやかで、睡眠はとても快適でした。フェニックスは間違いなく最も美しい小さな都市であり、夜空はとても魅力的です。ホテルの周りにはスナックの種類が豊富で、とても便利でした。このホテルを予約して本当に良かったです。翌日の8時にホテルのハウスキーパーに連絡して、チェックアウトした後、少し待っていました。降ろしてくれたのは美しい妹だったので、うれしい驚きでした。途中で、家族や仕事について話しました。高速鉄道駅にすぐに到着し、出発するには少し疲れすぎていました。フェニックスは湘西で最も美しいホテルで、滞在する価値が超あります。ああ、友達にフェニックスを勧めなければなりません。湘西を見逃さないでください!
PPaowoahTraveled in December, it was nice for us as there wasn’t a lot of people. Really easy to communicate with them through Wechat. They got us a car for train station pick up and drop off. Upon arriving, someone came out to get us. It’s a flight of stairs down first (they offer to help with luggage) but would say to pack light because we were struggling. It’s a couple minutes walk to the place, I believe they have two, so depends which one they bring you to?
We got the connecting rooms via balcony. It was nice because it was two rooms and each room had its own bathroom. We were able to see the water bridge (I believe) right outside the balcony which was nice. Good thing we were just on the first floor so with our luggages, stairs wasn’t too bad. Since it was not peak season, even with the bar nearby, it was not too loud for us at night. There’s some restaurants and photoshoot shops nearby as well. We did the photoshoot store right next to this stay and it was just ok for reference, feel like you can get cheaper elsewhere.
Everything was pretty clean but there were some issues. Since it was December, it was cold. And when we first arrived, there was no hot water (just all freezing cold water). They said water heater was just cleaned or something when I asked. They said hot water should be back at night but our water when we showered wasn’t too promising. And then the heater was barely warming up the room so we were basically freezing. We took out all our jackets and all and we were still cold. Our room door to the balcony window was also broken which I was frustrated at first since it was cold, no hot water, heater not working, cold air blowing in. They eventually fixed it and I did appreciate the lady giving us portable heaters for the room to use.
Overall, I think it’s not a bad place.