ホテルからの返信: Thank you for your review. If you encounter any dissatisfaction, please feel free to raise it. We will be enthusiastic and honored to help you solve the problem. The front desk has undergone training and is on duty with high service level and good service attitude. Thank you for your praise. We welcome you to come back next time and hope to receive your five-star review next time
Very nice hotel. The location is amazing and the rooms with view to the river are very nice.
The staff was impeccable. He didn’t speak English but manage to have nice conversation with us through wechat.
Room is clean, bed comfortable and all the amenities are very good.
I totally recommend this hotel and village!
It is located just by the river. The hotel is lovely and clean. I was offered for a room upgrade with minimal payment and I got a room facing the beautiful river. The location is within the ancient town, but not at the bustling area, which makes it perfect because I can have quiet and tranquil atmosphere without so many tourists.
We booked the Suite room (5 persons) located on the 3rd floor and we loved it. The location is quite a walk from the center and this was what we love about it.
The only concern is that there is a little noise from construction works in the morning. Other than that, all are great.
翻訳
ホテルからの返信: Thank you for your satisfaction with the hotel room, and we welcome you and your friends to visit us again next time. Regarding the noise issue you mentioned, we have been actively negotiating in the morning, but it was indeed during normal construction hours, so we could not force others to stop. We apologize for the unpleasant experience this has caused you.
TeoCynthia
立春【中国民間文化体験】
宿泊: 2024年3月
一人旅
3件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年4月21日
Reception counter very helpful. Rooms are very clean with all amenities provided. Many eateries short walk away. A pleasant place to stay with thier price.
Nice room and clean. There was a huge TV and the AC worked perfectly. The best part of the hotel are their hosts. Super friendly and helpful. The hotels along the river are not easy to find even if you have an accurate maps app, especially if you don't speak Chinese, like us. Fortunately, the taxi driver who drove us from the train station, called the hotel before arriving, so the hotel host went to pick us up at the drop off point and helped us with the luggage. Hosts didn't speak Spanish nor English (the languages we can speak) but they helped us a lot with indications and tips using translators in our phones. They were extremely patient and nice. One of our best hotel experiences in China.
翻訳
ホテルからの返信: Thank you for your praise and support for our homestay, it is very gratifying to see your comments so sincerely, the affirmative words make our persistence meaningful, we will continue to improve the quality of service, to meet every one of you from afar!!!
Rchi
大寒【中国民間文化体験】
宿泊: 2023年9月
友人との旅行
22件の口コミ
4.5/5
非常に良い
投稿: 2023年10月30日
The hotel we stayed at was very nice. I traveled with five friends. The host welcomed us. Thank you for serving us so kindly. The location of the hotel is very good. because it was on the river bank, it had a really nice view. very good for the price. All hotel facilities are very clean. Loved that the shower had great pressure.