The service was terrible. We went to check in at 3:00, when we are allowed to and we’re told we couldn’t check in till 3:30. We chose to wait in the lobby and at 3:45, we asked and they said it still wasn’t ready. They didn’t offer any other suggestions. We asked if they had a different room that was available, they did, so we were able to get into that room just shy of 4. Over an hour after we are supposed to be able to check in.
Then our door key card reader’s battery died, and we weren’t able to get into our room. The front desk staff were very rude when that happened. We had to go down to the lobby 4 times before they were able to get us into the room. Each time they would see us and turn to a guest that was after us in like and help them first. Very rude and terrible service.
All night they also had all of the dirty bedsheets in piles in the hallway. Would not recommend based solely on the service.
自動翻訳