On a golfing trip to Clovis, I was delighted with my stay, rooms, staff and all were great. An added joy was the was a car show in Clovis and the event was two blocks away. Several of the Car Show owners stayed at the hotel also, it was great to visit with them
I'm a Hilton Honors member and generally have good experiences at their properties, but this hotel taints the Hilton brand for me. I booked and confirmed a 2 Queen 1BR Suite here more than 2 months in advance. The night before my stay, I checked my reservation and saw it had changed to two separate 1 King studios. Surely this must be a mistake? I called the hotel and after some investigation, they basically tell me they messed up and gave my room to someone else. To make up for it, they were giving me two separate, smaller, non-adjacent King studios for the same price, and implied that because they were not charging me extra, this was a great value. No, splitting up my wife and 2 young children unexpectedly last minute is not great value. I just want the room type that I originally booked so we could all stay together with enough beds. I don't know if they are disorganized or just don't value their customers. The bottom line is they bumped my reservation, did not even bother to tell me, and could not or would not make it right. Will they do the same to you?
This hotel should be rated number one in Fresno. Very, very clean. Outstanding free breakfast that is kept up moment by moment, strong shower pressure, very quiet, updated, maids work hard to service your room in a timely manner, beds very comfortable, sheets very soft, A/C works perfectly, and they give you a free shuttle ride to and from the airport, yet don't hear any planes. Perfect launching location to Yosemite and Sequoias.
ゲゲストI first visited this hotel in 2018. In 2022, this hotel is suffering a little from the aftermath of the pandemic. The rooms are spacious, the bed comfortable, 3 chairs in the room, one office type, one straight chair and one easy chair, plus a work table. Mini-fridge in the room. Garden-facing rooms have a pleasant view. There were some minor deferred maintenance issues. No daily maid service, a Covid innovation that should be reversed, IMHO. The pre-pandemic excellent breakfast has now been reduced to a minimal ”grab 'n go” bag. The 4 employees I encountered were friendly and helpful. The room rate on Trip.com was reduced appropriately given the reduced service.