アレグロ マデイラ - アダルツ オンリー - メンバー オブ バルセロ ホテル グループ(Allegro Madeira - Adults Only)

What a beautiful place. For the price I paid it cannot be faulted.

Great place to stay, staff were excellent and friendly….25mins walk into Funchal or lots of buses…..good local restaurants and bars too….all good.

Friendly staff. Rooms were clean and had everything you needed, Amazing breakfast! Would highly recommend staying here!

The rooms are very minimalistic, but we had a good time and the service at the hotel was Excelent.

Hotel was nice and clean but the service was atroucious. We were having our honeymoon trip to Madeira to celebrate the new years eve and watch the famous fireworks. The hotel provides guests with a rooftop that has quite spectacular view of Funchal and the fireworks. Appareny access to the rooftop on new years eve is limited to only guests that purchased their dinner. Staff failed to inform us about this policy and we ended up missing out. Yet the worst was the way staff handled the cab reservation. Not only they they made the original reservation that was inadequate considering traffic that night, the delay had mounted to 20 minutes and we were lucky to simply catch a cab on the street and make it to Airport at the last minute. There were multitude of other considetably smaller blunders during our stay. Overall, the main impression is that Staff has not the slightest idea of customer service. They are as much polite and nice to the guests as they are inept and slow. Suggestion to guests is to study their policies ahead of time and never to rely on their front desk for things that are time sensitive. Otherwise, location was terrific and the ocean view was excellent.

Perfect spot for exploring Funchal, surrounded by many restaurants and a 5 minute walk from the ocean - very hilly thu. Hotel closet needs longer hanging space and better coffee facilities in room

I can't fault the hotel in any way but I ended up thinking it was a bit less than luxurious. It was modern and a bit clinical but our room was a good size with a sea view and breakfast was extremely good.

I had a beautiful room with a gorgeous view of the ocean and sunset. It was very clean. The staff was extremely helpful. The roof top bar was really nice too! I really enjoyed my stay.

A nice hotel. The rooms are comfortable and adequate but there are only 2 small drawers in which to store your clothes. Also there is not really a closet to hang your clothes - only an open railing. Breakfast buffet was generally good although the orange 'juice' is orange flavoured water and the coffee at all machines is very weak.