If someone adequately is able to call this a 5-star hotel, they are either lying or used to 2-star hotels. It’s a shame how they pretend and present themselves. At arriving they don’t care about you. The hotel quality is cheap (from furniture to towels to minds), broken, dirty and damaged (we made many pictures to even show them) and the after sales service is something you don’t want to enter in. After having this terrible experience we confronted the hotel staff, decided not to make any noise (which we should) but to leave the place earlier then booked. We should be refunded totally! With the proves of the service, dirt and damages they stayed by the fact that we couldn’t cancel our booking. The hotel manager apologized and promised a refund. 4 weeks later, of course, nothing. So they lie, steal and are even not ashamed of their 3-4-star quality but to present themselves of 5. Want to be treated like a debil? Go to this marvelous place!
素晴らしい
42レビュー