ベル エアー モーテル(Belle Aire Motel - Downtown Convention Center - Gatlinburg)

It was very good location but, as far as you can tell by the pictures it is very low end, and subpar to say the least. It is ran by Indian people and they are not taking very good care of things. The breakfast was not what I thought it would be. I got up at 9:00 to go and get something to eat and there was nothing to eat so I had to go and get something at one of the local restaurants. The room service is real slow at doing things and cleaning the rooms, and I only seen one person clean all the rooms. There is no swimng pool either because it looks like they have filled it in with dirt, and you can see it is all grownup and nasty. I would not recommend to stay here. I paid $159 for 2 nights, and overall I was not very satisfied with this stay.

When arrived there was a terrible scent in the room. There was mildew on the bathroom door and when the hubby turned on jets in tub dirt and hair came out of them . Reported to front desk and they had someone reclean . So of course once this is read it will be "sent to the cleaning " manager to discuss yadada " Of course the property manager will apologize. At the end of the day I paid for what I thought was a clean room ,it was not .

More like a $40 per night room. Room 124 During check-in we were told our room would be ready at 2. We checked in so we could park and walk. We came back at 2:30 and we were told there was an Early check-in fee, fee was not mentioned before, so we left. Got a call shortly after stating that we could come check in and not receive a fee. Bed was not a queen as advertised, it was a full. 3 small pillows, half the size of normal pillows. Bathroom was rundown, lights didn’t work, shower wouldn’t drain, covered in mold, and counter top was broken. Ice machine was out of order. Bring a blanket because there is none on the bed. AC and heat blows into the curtain, not into the room. Carpet was FILTHY. We wouldn’t dare walk on it without shoes on. Cleaning lady did not have a vacuum, just a broom so carpet was covered in dirt. Building itself is run down and has damage that needs to be repaired. Cleaning lady was very nice. Man at counter was nice but he did not greet you, was listening to a pod cast and made you feel like you were u interrupting his time. We would have left and stayed somewhere else but it was all sold out. Wish we could get a refund.

The clerk was rude and completely unhelpful. The TV stopped working whenever it rained. I could hear people partying outside my door

Everything was falling apart in the room, The mini Refrigerator was full of water when we opened It, The smoke detector kept Chippering, Bathroom sink was missing the drain flange, The exhaust in the bathroom was falling out, The Pool was filled in with Gravel. It was so bad that we didn't even stay there the room was 109 I can only guess how bad the other rooms looked like

This was a great location and my room was nice, there was a little snafu at check-in with the floor but being vacuumed but the desk clerk fixed it right away and vacuumed it himself.

Room (102) was clean but is in terrible need of updating and carpet cleaning. Sink kept stopping up, tpilet did not drain properly after flushing, tub needs to be maintained. No comforter on the bed, in winter (bring your own). Front desk attendant was nice. Parking lot a disaster on one side, you cannot turn around and will have to back out into the main road (we have a 2500). Location is good, within walking distance to almost everything.

The room was very rundown no toilet paper no tissues dirty and broken furniture and bathtub and toilet

Clean, mostly quiet place. Decor is a bit dated. Location is great. We were able to walk around town with ease.