Holiday Inn Express & Suites Gaylord, an Ihg Hotel

The hotel is pretty new and well kept. They seem a little short staffed, but otherwise the hotel was good. Our room was overbooked, so we had to take a downgrade. Not ideal, but they did the best they could at the time. Unfortunately our room was right by the front entrance, so cars idling outside our window kept me up most of the night.

Had a great experience. We had issue with the blinds in our room and Stephanie was so great with helping us out and making up for the inconvenience. Definitely would recommend staying here

Staff was friendly. Room had a lot of fruit flies and the entire hotel smelled of mildew. Probably would not stay here again.

There was no notification of the amount of out of service equipment. Elevator was out of service, in room refrigerator was out of service. No ice machine on higher levels.

My family stayed the night for ***lord’s 8U hockey jamboree. The building was clean and comfortable, the staff was friendly. The only problem was the snowmobilers who all poorly parked so it was tight for all the guest to find parking.

The property should make the snowmobile trailers parker in an adjacent lot so as to not hinder the other guests from being ablevto park.

Excellent hotel to stay at .. They have an incredible breakfast in the morning We had a very nice time!!

The beds are very comfy, the rooms are standardly clean and friendly staff.

Friendly staff! Clean Rooms! Overall a great experience and perfect location for hitting some wonderful up north destinations all within an hour of the hotel.